White Papers: IT service

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Cloud Computing: Consolidating Databases onto Private Clouds

By Oracle | 25/9/2012

Private clouds enable on-demand access to a shared pool of servers, storage, applications or IT services. Database consolidation streamlines IT infrastructure by reducing the number of databases and the number of database servers. Companies that have consolidated databases in a private cloud have cut downtime, management costs, security risks and capital expenses. At the same time, they have increased performance, availability, data quality and decision-making agility. Read more.

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Cloud Monitoring and Service Management - Helping CIOs maximise their IT services and investments

By Nimsoft | 30/8/2012

The information technology industry is undergoing a paradigm shift in the way computing resources are procured. Cloud computing is emerging as a key area of focus for CIOs and IT decision makers due to its ability to save costs, increase business agility and deliver IT in an on-demand manner. This paper provides insights into the adoption of cloud computing in Asia Pacific and the cloud implementation roadmap, as well as achieving cloud monitoring and service management through IT Management-as-a-Service.

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Moving Service Management to SaaS - Key Challenges and How Nimsoft Service Desk Helps Address Them

By Nimsoft | 7/8/2012

In areas such as sales force automation and customer relationship management, cloud-based computing services have become the norm—and substantially improved the economics, capabilities and efficiencies customers have realised. Today, organisations can enjoy similarly substantial benefits by migrating their IT service management functions to a software-as-a-service model. This paper shows how Nimsoft Service Desk enables organisations to make the most of this opportunity.

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Enabling Agile and Intelligent Businesses

By Oracle | 28/10/2009

In the last 3 to 5 years there has been widespread adoption of SOA with businesses making significant economic investments in service-enabling their IT systems. Looking to enable your business for efficient IT execution? Read this white paper now.

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