White Papers: cloud computing


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Empowering Modern Finance - The CFO as Technology Evangelist
By Oracle | 16/4/2014
The CFO as Technology Evangelist is a research report commissioned by Oracle and Accenture, in collaboration with Longitude Research, that explores how modern CFOs and finance executives are adopting emerging technologies within their finance functions to enable the development of new capabilities and to transform the role of finance.
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The Three Essential Steps to Successful Cloud Migration
By Logicalis | 1/4/2014
Businesses and enterprises have quickly realised the power and efficiency of cloud computing, but migrating to the cloud can be a challenging process. This guide leads you through the three key steps you should take to assess your workload, select the most appropriate cloud model and ensure your cloud provider’s migration methodology stacks up.
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5 Things to Look for in a Cloud Provider When it Comes to Security
By Oracle | 27/3/2014
Cloud computing is changing the way enterprises do business. Learn about 5 security areas you should ask your cloud provider about during your evaluation process.
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5 Reasons to Consider SaaS for Your Business Applications
By Oracle | 27/3/2014
Once a popular topic in IT circles, cloud computing is now part of the business vernacular. Learn five reasons why LOB managers should consider business applications delivered using the software-as-a-service (SaaS) model.
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Small business technology - This is why your business needs to be in the Cloud
By IDG | 6/3/2014
The days of relying solely on local storage and in-house servers to deliver your data are well behind us. These days, it makes sense to move some (if not all) of your business’s services into the Cloud. From email to document management, much can be achieved with Internet services that can be accessed from anywhere in the world. The main benefit is that a proper Cloud service can make it easier to manage and share information with your workers and help boost productivity. Here, then, are the main reasons to consider a service such as Google Apps.
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Evolving Threats Demand New Approaches to Security
By Akamai | 23/1/2014
As the world becomes increasingly hyperconnected, the opportunities for innovation are virtually limitless. At the same time, the complexity and risk associated with those opportunities is great. Security threats have the potential for enormous ramifications, but so does deploying a security strategy that compromises the user experience, performance, and the ability to innovate online. This paper will profile the emerging disruptive players, and identifies the essential steps to establishing a secure environment without compromising performance or experience.
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Cloud-Based Security Threats Present Challenges and Opportunities for MSPs
By Webroot | 7/1/2014
Cloud computing has fundamentally changed the way businesses and consumers use computers and technology and the way Information Technology (IT) professionals manage those resources. While the cloud has delivered a multitude of benefits to technical and non-technical people alike, there have also been significant downsides to reliance on cloud technology, including unplanned outages and even outright cyberattacks and data theft.
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The Power of Transformational Knowledge
By Oracle | 17/10/2013
Apple saves $5 million a year on case and email deflection, while its agents find information 47 per cent faster than before they invested in something called Transformational Knowledge. In today’s consumer-empowered marketplace, you cannot afford negative customer experiences. However many companies lack the tools and processes required to empower their employees to deliver great customer experiences. In this whitepaper, we look at how to breakdown silos and deliver great customer experiences.
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How to Socially Enable Your Contact Centre
By Oracle | 17/10/2013
More than 75 per cent of consumers have posted damaging comment on social media following a negative customer experience. Yet a whopping 70 per cent of companies have little understanding of the social media conversations featuring their brand. This whitepaper looks at how to deliver your brand promise, retain customers and increase their lifetime value with new service channels.
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Deploying Customer Service in the Cloud
By Oracle | 17/10/2013
Customer engagement is rapidly shifting, and one of the biggest challenges companies are facing is figuring out how to serve consumers in this new digital environment. Implementing and managing new channels needs to be economically palatable, without any disruption to existing customer care practices. This business guide provides insight into how best to deploy customer service in the cloud, detailing the four phases of an evolved customer experience management strategy.
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GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

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