The CMO Council has partnered with SAP to bring you this report on how to map the operational gap in customer insight and experience, including detailed findings from a 32-question online audit of 245 senior marketing executives across 16 countries.
This paper features the results of a Customer Loyalty Study performed by Harte-Hanks in the IP Telephony System Manufacturers market segment. Leveraging brand loyalty metric Net Promoter Score (NPS), Harte-Hanks as able to determine customer loyalty by manufacturer.
Communications endpoints are a key part of the enterprise workers' tool kit. But businesses must address security and operating costs arising from BYOD arrangements. This guide covers the four phases of a communications endpoints deployment to maximize the return on IT and communications investment.
This report looks at transforming customer service by combining web, social, and contact centre; discusses business attitudes toward multichannel interactions, and identifies the issues and potential pitfalls that businesses will face when trying to improve customer communications.
Looking for guidance on how to properly conduct tests prior to launching any email campaign? This whitepaper discusses important areas for campaign managers to test; the best approaches to managing the testing process, seven key pitfalls to avoid, and specific testing best practice for marketers. The sooner you define and implement your testing program, the sooner you will be positioned to send meaningful communications to your customers through the channels they prefer. The more you test, the more you learn and the more you sell.
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UE Boom 2 Bluetooth speaker
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Lexar® JumpDrive® S57 USB 3.0 flash drive
Epson EcoTank Expression ET-2500
Linksys AC5400 MU-MIMO Gigabit router
Smart LED Bulb LB130
Epson WorkForce DS-360W
Belkin MIXIT Metallic Lightning to USB Cable
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Acer Swift 7
3SIXT Ultra HD Sports Action Camera
Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards
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Lexar® JumpDrive® C20c USB Type-C flash drive
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HD Pan/Tilt Wi-Fi Camera with Night Vision NC450
Dell Inspiron 5000 series 2-in-1
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