White Papers: communications




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From Voice Over IP To Unified Communications Simplify System Management
By Shoretel | 2/5/2011
In this paper, we examine the impact that different starting points on modern communications system management, consider the possible advantages of delivering voice over IP (VoIP) and unified communications (UC), and examine what can be achieved through the level of holistic management available only from a communications solution that is IP-based by design.
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IDC VENDOR SPOTLIGHT: Harnessing the power of enterprise collaboration and communications
By AlphaWest | 28/4/2011
This IDC Vendor Spotlight analyses emerging trends related to business drivers and technology evolution of enterprise collaboration and communication in Australia. The study takes a look at the business and organisational challenges facing C-suite executives, including the CIO and other IT decision makers, and the potential for tapping these trends for considerable positive gain. We also discuss the role of the portfolio of solutions offered by the partnership between Cisco, Alphawest and Optus in this market segment.
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IP Telephony: Reliability You Can Count On
By Shoretel | 10/2/2011
One of the fundamental design goals of the Internet was to achieve an unprecedented level of communications network resilience. As a result, packet-switched networks fundamentally enable fault tolerance, adaptive routing, and disaster recovery, so it is quite possible—and can be quite cost-effective—to build IP-based communications systems that are more reliable than circuit-switched PBX platforms. The key is to start with the right foundation. Read on.
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Securing Vital Infrastructure
By Clearswift | 8/2/2012
A unified approach to information security can help modern vital infrastructure providers deal with evolving IT threats without compromising on communications or the demands of an increasingly mobile workforce. Flexible policies, combined with quality inbound threat detection, deep content inspection and encryption capabilities can help organisations to mitigate the risks – not just from outside the organisation, but also within it. Read this whitepaper.
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Unified Communications Strategy Guide
By Avaya | 13/3/2012
Articles include: How to ensure a successful UC project; Five reasons to set up unified communications; Unified communications: Is your network ready?; How to get the most from unified communications. Read this Computerworld Strategy Guide.
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User adoption: Will your communications deployment score or be left on base?
By Avaya | 13/5/2011
The swings of a baseball batter, a golfer and a tennis player have many differences. However, top performers in all these sports share one core trait — a great follow-through. They maintain focus after contact to keep the ball on a trajectory toward obtaining the result they want, whether it is speed, power, distance, finesse or some combination of those. When businesses deploy a new communications solution, they often take a very big swing as well. That solution is a major capital investment, and it needs to work properly to avoid damaging operational efficiency or customer service. Ultimately, there will be a reckoning as to whether the benefits are worth the cost.
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