Management Whitepapers


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INFORMATION FOR SUCCESS - Customers Achieve Extreme Performance at Lowest Cost with Oracle Exadata Database Machine
By Oracle | 13/3/2012
How do you prioritize IT investments to ensure support for growing volumes of data and still meet your business users’ evolving requirements—such as competing more effectively, reducing IT costs, meeting compliance requirements, or anticipating changing market conditions? Read on.
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Process-Driven Master Data Management for Dummies
By Software AG | 13/3/2012
We wrote this book to introduce you to the subject of processdriven MDM. It’s a big topic, one that far outstrips the ability of a brief book to cover. However, our hope is that by reading this book you will gain a fundamental understanding of processdriven MDM, how it works, and what it takes to make it a success in your organisation.
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Business Continuity and Breach Protection: Why SSL Certificate Management Is Critical to Today's Enterprise
By Symantec | 17/2/2012
From online financial transactions to e-commerce to product development, SSL Certificates make it possible for users around the world to communicate sensitive information with the confidence that it is safe from malicious hackers. This white paper will present the pitfalls associated with poor SSL Certificate management, why they are potentially dangerous to the enterprise, and how enterprises can keep track of SSL Certificates effectively
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Forecasting & Planning - Achieving the correct staffing levels with continually fluctuating demands
By ClickSoftware Technologies | 28/11/2011
Managing a high performing service operation in today’s complex environment requires a complete rethink of the way the operation is managed. Accepting current capacity without a real understanding of the fluctuating demand will lead to inconsistent performance. This white paper looks at the applications and processes available to achieve a balanced demand capacity curve, which will deliver consistent high quality service, satisfied customers and good margins.
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NEWS AND VIEWS ON REAL-TIME UNIFIED COMMUNICATIONS
By Avaya | 13/5/2011
Avaya Crashes the Video Party
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SHOULD UNIFIED MESSAGING STILL BE A KEY PART OF YOUR UNIFIED COMMUNICATIONS STRATEGY?
By Avaya | 13/5/2011
Unified Messaging (UM) may not be the most fashionable topic at the moment – yet the productivity gains it can provide remain undiminished. Organisations thinking about implementing Unified Communications (UC) need to think carefully about how UM fits into their overall communications plan, as well as how they will integrate and rollout new services.
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Workload-Optimized Systems For Superior Business Value
By IBM | 11/4/2011
Read this report on how to save more than $1 million a year on server spending An ongoing challenge for IT executives is determining what server characteristics their applications and workloads require, but can workload optimised systems deliver better business value Systems performance is not only defined by the fastest processor or other benchmarks, but by the ability to deploy new services faster, with higher quality and within budget. Commoditisation of servers has led some to think that financial objectives will lead to Intel®-based systems for all uses. In this report IT Market Strategies and Clabby Analytics examine why making the right server choices can help solve business problems. The report contrasts x86 multi-cores with IBM® Power systems™ and mainframes and provides an example of how Power systems can even be less expensive for ongoing operational costs and initial outlay. The report includes a case study about a company that saved more than $1 million a year on server spending.
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6 STEPS TO ERP IMPLEMENTATION SUCCESS
By IFS World | 11/4/2011
Like a civil engineering endeavor or sizable construction project, implementing an enterprise-wide application like an enterprise resource planning (ERP) system to help run your business is a costly and complex process. And just as would be the case with any significant undertaking, success is not a given. A certain amount of planning, discipline and wisdom are required to complete implementation in a timely manner and to make sure that the new enterprise system put into place meets the requirements of your business.
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USABILITY AS AN ERP SELECTION CRITERIA
By IFS World | 11/4/2011
In this whitepaper, we will discuss how the complexity of a system like ERP can be reduced, and how the huge spectrum of functionality and information that an application encompasses can be made easier to navigate. In short, we will discuss ERP usability, with special attention to allowing you to consider usability as a criterion in your enterprise application selection process.
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Business Processes and Customers - Difficult Domains to Integrate
By Sword Ciboodle | 11/4/2011
Despite spending many billions of dollars on Customer Relationship Management projects, poor customer service is still pervasive. Those projects that have succeeded have recognized the central role of a process-oriented approach. By understanding and supporting both the processes within the organization and those that exist between the fi rm and its customers, the enterprise can reduce costs, take agility to the next level, and at the same time, build truly effective relationships that customer’s value. (1) The net result is top line growth at the expense of competitors, all the while driving down costs. Read on.
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The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

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