White Papers: mobile


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Five ways to improve reachability in your organisation
By Mitel | 17/3/2014
Being mobile doesn't equate to being productive - being reachable does, and that depends on an effective mobile communications solution. This white paper presents five ways to improve reachability within your organisation, as well as improving productivity and cost savings.
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International Mobile Communications: How To Balance Connectivity, Productivity And Cost Concerns
By Truphone | 11/12/2013
International wireless roaming is an ongoing concern for companies that do business overseas. The challenge for all companies with international travellers needing mobility is to strike an appropriate balance between cost, ease of use, and providing employees the means to be accessible while getting their jobs done when on the road. In this whitepaper, we look getting the mix right.
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The New Disruption for Brands
By SDL | 28/11/2013
The new frontier of mobile and social is a game changer, opening new channels in which consumers and brands can interact. This whitepaper details the results of a survey spanning consumers in the US, UK, Singapore and Australia, exploring their expectations of using mobile devices and social media to engage with brands. The results confirm that consumers live across various channels, and as part of their experience there is an expectation of consistency, value and individualised attention. Read more to learn who you’re talking to, what to say and where to say it.
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The Critical Need for Edge Data Protection
By CommVault | 27/11/2013
Many firms are acutely aware of the risks associated with lost or unrecoverable data on employee devices, including desktops, laptops and mobile devices. Companies simply cannot overlook the consequences of public exposure that would likely result if sensitive data is lost, stolen, compromised or cannot be located. This white paper explores the challenges associated with safeguarding data and opening up universal access for distributed desktop and laptop systems residing at the edge of an organization's IT infrastructure.
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Unify Your Network for a Mobile Enterprise
By Alcatel-Lucent | 23/10/2013
While corporations are issuing a growing array of wireless devices into the workplace, employees, partners and guests are also bringing in personal smartphones, tablets and laptops and expect to be able to connect them to the network seamlessly. Find out how your organisations can deliver high-performance applications, anywhere, on any device and over any access media.
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Customer Experience for Service
By Oracle | 16/10/2013
This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience, the Oracle approach for empowering new service experiences, and how Oracle’s service solutions can help organizations create and manage their own great customer experiences across all channels, touchpoints, and devices.
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Leveraging Mobility to Improve Sales
By Oracle | 16/10/2013
Sales people spend more time out of the office than in. When they are out of the office, they need information at their fingertips, whether it is viewing information on potential clients, editing documents, taking notes and contact management. In this whitepaper, we look at the level of access needed by workers on the road, and how enterprises can deliver a more mobile, collaborative and data-rich business world. Click to download!
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Embracing Behaviour-Based Pricing Models
By CMOC | 14/10/2013
The telecommunications industry is one of the most challenged, fast-moving and evolving industries thanks to the worldwide embrace of mobile lifestyles that demand new services, solutions and experiences. In this survey, we investigate where and how new thinking around data, analytics and the actionable customer intelligence can further monetise mobile subscribers. Click to download!
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APAC Digital Performance
By CMOC | 14/10/2013
With some of the highest levels of social media penetration, mobile device ownership, and Internet connectivity in the world, Asian markets are ripe for more innovative and adept interactive engagement. In this study, we look at how marketers in the region express high hopes for digital, but hare held back with limited budgets and a region-wide lack of talent and training. Click for more
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Performance Testing for Mobile Applications
By HP | 19/8/2013
Using mobile applications is much more than a trend these days - it’s a way of life. This whitepaper reviews key mobile trends and analyses how performance testers must change their testing methodologies to ensure they are accounting for the changes caused by mobile usage. Find out how your mobile application can meet user expectations.
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