White Papers: research


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IDC Case Study: Convergence with Vblock Systems: A Value Measurement
By VCE | 9/4/2014
This whitepaper details the results of a series of interviews conducted by IDC with 11 IT organizations, enterprises, and major service providers that deployed converged infrastructure systems based on Vblock Systems.
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Dual Perspectives on ITaaS: The World According to IT and Business
By EMC | 4/11/2013
Running IT as a business always ranks at the top as the clear goal of both business and IT leadership. However if you ask a business executive and the CIO about how to accomplish this, you often get two different answers. In this IDG Research whitepaper, we examine the reasons behind these differing priorities and how best to bring the goals of IT and business together.
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Research on the Enemy Within
By Clearswift | 1/11/2013
In this infographic, 300 IT decision makers in companies of various sizes in the UK identify the key concerns and how they are being managed within their companies. The companies vary in size and cover three key sectors; defence/aerospace, local government and finance/banking. Find out where the majority of threats are coming from and how they are being mitigated today.
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Benefits of Web Self-Service
By Oracle | 16/10/2013
According to Forrester, 72 per cent of customers prefer using a company’s website to answer their questions. But only 52.4 per cent actually find the information they need online. Customers want to solve their issues quickly and easily, and providing the right solutions means greater customer retention and revenue streams - but this is sometimes not the case. Download to find out more.
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Agile, Secure, Reliable: World-Class Customer Service in the Cloud
By Oracle | 16/10/2013
In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets and to even tighter deadlines is a tough challenge for even the largest organizations. That’s why so many of the world’s most successful organizations choose to deliver customer service in the cloud. This eBook is a short introduction on how IT helps drive value for the business through cloud-based customer service solutions.
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Data vs instinct: Perfecting global sales performance
By Oracle | 16/10/2013
Getting sales territories and perfecting their associated incentive compensation plans is a challenge even for the most seasoned of sales executives. The effectiveness of a plan relies heavily on the data available and how it’s being utilised. In this global survey of 229 sales/marketing executives, we look how sales managers use data—or respond to the lack of it—in developing sales territories and incentive compensation plans.
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Case Study: Sustainability Value in a Virtual World
By BT | 14/10/2013
Over time we have learnt that teleconferencing services have made organisations work faster, more focused and environmentally responsible. In this case study, we look at the travel costs that are avoided, the more effective decision-making capacity that is unlocked and the better work-life balance that is afforded to employees. Click to download!
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Advancing Customer Intelligence Capabilities in Asia-Pacific
By CMOC | 14/10/2013
Many Asia-Pacific organisations lack or are hindered in their ability to integrate, analyse, and extract insights from multiple internal and external databases. When it comes to big data, Asia-Pacific organisations lag behind the U.S. and Europe in data warehouse, business intelligence, and analytics investments. But don’t expect that to last. Download to find out the big shifts in marketing strategies to improve behavioural targeting and personalisation.
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Embracing Behaviour-Based Pricing Models
By CMOC | 14/10/2013
The telecommunications industry is one of the most challenged, fast-moving and evolving industries thanks to the worldwide embrace of mobile lifestyles that demand new services, solutions and experiences. In this survey, we investigate where and how new thinking around data, analytics and the actionable customer intelligence can further monetise mobile subscribers. Click to download!
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Spear-Phishing Email: Most Favored APT Attack Bait
By Trend Micro | 30/11/2012
This research paper presents findings on APT-related spear phishing from February to September 2012. We analysed APT-related spear-phishing emails collected throughout this period to understand and mitigate attacks. The information we gathered not only allowed us to obtain specific details on spear phishing but also on targeted attacks. We found, for instance, that 91% of targeted attacks involve spear-phishing emails, reinforcing the belief that spear phishing is a primary means by which APT attackers infiltrate target networks.
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GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

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