Research Whitepapers


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Can you build true innovation into outsourcing contracts?
By UXC | 25/8/2014
True innovation isn’t achieved by technology alone. This paper looks at the nature of innovation and how difficult it can be to recognise, let alone embed within your ICT outsourcing arrangements, and offers better ways of enabling true business innovation. • A Deloitte survey of 5000 young leaders found that 78% of ‘millennials’ cited innovation as one of the top three purposes of business • Only 58% of the young leaders from Australia believed they work in an innovative organisation and just 46% felt their organisation helps them to be innovative • Clauses in ICT outsourcing contracts relating to innovation are typically both extremely limiting and impractical to deliver.
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CIO focus turns to innovation
By UXC | 25/8/2014
Organisations have the option to manage IT internally or outsource to a third-party provider. This paper discusses new research by Telsyte into how Australian organisations are using ICT outsourcing to support innovation. • In October 2013 Telsyte surveyed more than 450 Australian CIOs, CEOs and IT decision makers on their outsourcing strategies for 2014 • Outsourcing is a key feature of businesses that have a focus on innovation • Organisations that engage in outsourcing arrangements are more likely to spend greater than 25% of their IT budget on innovative projects
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CIO focus turns to innovation
By UXC | 25/8/2014
Organisations have the option to manage IT internally or outsource to a third-party provider. This paper discusses new research by Telsyte into how Australian organisations are using ICT outsourcing to support innovation. • In October 2013 Telsyte surveyed more than 450 Australian CIOs, CEOs and IT decision makers on their outsourcing strategies for 2014 • Outsourcing is a key feature of businesses that have a focus on innovation • Organisations that engage in outsourcing arrangements are more likely to spend greater than 25% of their IT budget on innovative projects
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Ponemon Institute Report: 2014 Cost of Data Breach Study: Australia
By IBM Australia | 2/5/2014
This whitepaper discusses the results from the 2014 Cost of Data Breach Study: Australia. In this year’s report, the fifth of its kind, the total average cost paid by a company in a breach increased to $2.8 million, while assessing the likelihood of a company having data breaches in the next 24 months.
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IDC Whitepaper: Convergence with Vblock Systems: A Value Measurement
By VCE | 9/4/2014
This whitepaper details the results of a series of interviews conducted by IDC with 11 IT organizations, enterprises, and major service providers that deployed converged infrastructure systems based on Vblock Systems.
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Dual Perspectives on ITaaS: The World According to IT and Business
By EMC Corporation | 4/11/2013
Running IT as a business always ranks at the top as the clear goal of both business and IT leadership. However if you ask a business executive and the CIO about how to accomplish this, you often get two different answers. In this IDG Research whitepaper, we examine the reasons behind these differing priorities and how best to bring the goals of IT and business together.
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Research on the Enemy Within
By Clearswift Asia Pacific | 1/11/2013
In this infographic, 300 IT decision makers in companies of various sizes in the UK identify the key concerns and how they are being managed within their companies. The companies vary in size and cover three key sectors; defence/aerospace, local government and finance/banking. Find out where the majority of threats are coming from and how they are being mitigated today.
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Benefits of Web Self-Service
By Oracle | 16/10/2013
According to Forrester, 72 per cent of customers prefer using a company’s website to answer their questions. But only 52.4 per cent actually find the information they need online. Customers want to solve their issues quickly and easily, and providing the right solutions means greater customer retention and revenue streams - but this is sometimes not the case. Download to find out more.
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Agile, Secure, Reliable: World-Class Customer Service in the Cloud
By Oracle | 16/10/2013
In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets and to even tighter deadlines is a tough challenge for even the largest organizations. That’s why so many of the world’s most successful organizations choose to deliver customer service in the cloud. This eBook is a short introduction on how IT helps drive value for the business through cloud-based customer service solutions.
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Data vs instinct: Perfecting global sales performance
By Oracle | 16/10/2013
Getting sales territories and perfecting their associated incentive compensation plans is a challenge even for the most seasoned of sales executives. The effectiveness of a plan relies heavily on the data available and how it’s being utilised. In this global survey of 229 sales/marketing executives, we look how sales managers use data—or respond to the lack of it—in developing sales territories and incentive compensation plans.
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Kathy Cassidy

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First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

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The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

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My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

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