Social Networking Whitepapers


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How progressive companies are using social technologies
By Clearswift | 28/11/2011
Social networks and collaborative technologies are now commonplace in many workplaces. Having first been used “on the quiet” by highly-networked employees, in increasing numbers they are now being proactively used by businesses keen to connect more effectively with their internal and external audiences. Web collaboration is now viewed as critical to company success and as having multiple benefits and applications to the business. Read on.
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Networking or Not Working - Facing Up to the Facebook Dilemma
By Symantec | 20/10/2011
Connect. Share. Work? Facebook isn’t just a social networking tool. It’s a social phenomenon which poses a real dilemma for businesses. Allow employees access…and risk opening a potential Pandora’s box of problems? Go for a blanket ban…and lose a valuable channel of communication and collaboration? Opt for a compromise, with use permitted but limited in some way? This White Paper weighs up Facebook’s pros and cons, and shows how to keep your company safe – whatever policy you choose to implement.
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Maximizing collaboration: Five ways to avoid the collaboration
By Avaya | 13/5/2011
Sometimes investments in collaboration technology lead nowhere, but there are practical steps you can take to keep your collaboration initiatives on track.
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GETTING SOCIAL – A PLAN FOR COLLABORATING SUCCESSFULLY WITH CUSTOMERS AND COLLEAGUES
By Avaya | 13/5/2011
Corporate use of social networking is not just about connecting with customers in new ways. Deploying a well thought out social media strategy can change the way your organisation collaborates internally and even have an impact on the bottom line. But once you’ve started, steps need to be taken to ensure the task doesn’t become overwhelming...
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Enterprise Communications: The Next Decade
By Avaya | 13/5/2011
Enterprise communications will continue to undergo significant changes during the next decade, as multimodal cloud services invade traditional communication products and services. Today’s infrastructure and operations (I&O) leaders need to understand 10 emerging trends that will influence enterprise communications. These include technology innovation for multimodal communications and collaboration, business imperatives for worker real-time connectivity, and enhanced cloud services for lower cost delivery of applications.
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COLLABORATION FOR ALL
By Avaya | 13/5/2011
Younger people may be driving increased use of collaborative working and social networking in the enterprise, but the benefits can be felt by everyone. To make it happen, organisations need to adopt a ‘people first’ approach.
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Networking or Not Working | Facing Up to the Facebook Dilemma
By Symantec | 12/4/2011
This White Paper weighs up Facebook’s pros and cons, and shows how to keep your company safe – whatever policy you choose to implement.
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Moore | Webcast
By Google | 4/3/2011
Futurist and consultant Geoffrey Moore—author of popular books such as Crossing the Chasm and Inside the Tornado —shares insights on the tectonic shift that is occurring in IT. Today, consumer technologies like mobile devices and social networking are driving enterprise IT, and the result is a new era that requires rapid adaptation. Moore offers wise strategies for overcoming enterprise IT challenges and using new technologies like cloud computing to increase profit margins and truly cater to end-users. Moore offers ways to succeed in a world of increasing commoditization, globalization, mobility and instant collaboration. 
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