Telephony Whitepapers

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Aberdeen Group Research: IP Telephony TCO for the SME: Think beyond equipment cost
By Shoretel | 2/5/2014
In 2012, Aberdeen surveyed 485 users of IP Telephony and legacy TMD telephony. The study assessed aspects of TCO, planned vs unplanned downtime, and which products they used. 74% of respondents were categorised in the SME sector; this report focuses on this group’s TCO experience.
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Assessing IP Telephony Total Cost of Ownership
By Idvio | 19/2/2014
Understanding total cost of ownership (TCO) of IP telephony (IPT) and unified communications (UC) implementations is critical to sound decision making. Based on data gathered from 211 Enterprises, this whitepaper reveals TCO for each vendor across a range of implementation sizes.
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Nemertes Research: Assessing IP Telephony Total Cost of Ownership
By Shoretel | 2/5/2014
Understanding total cost of ownership for implementations is critical to sound decision making. This whitepaper features cost data from 211 enterprises for seven leading IP telephony (IPT) and unified communications (UC) vendors. The results help buyers to consider all areas of cost.
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Reducing Telephony Costs in Healthcare
By Idvio | 19/2/2014
Learn how a not-for-profit national New Zealand health service employed a Unified Communication (UC) solution to achieve the more responsive, flexible telephony that’s critical for patients and nursing, along with greater visibility, and at least 30% annual savings.
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