White Papers: unified communications

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ASSESSING THE BUSINESS AND FINANCIAL IMPACT OF IP UNIFIED COMMUNICATIONS SYSTEMS

By Shoretel | 1/2/2011

This white paper is to present and discuss the ShoreTel TCO Tool—an analytical method that informs and accelerates the technology evaluation process by calculating and comparing the TCO of available IP-based UC systems.

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Case Study: Keeping information on the move: Clearswift protects Maman, the logistics experts

By Clearswift | 28/11/2011

Time is money. Every minute a consignment is held up in transit costs money and causes problems. Web and email are mission critical business tools that enable Maman, and their customers, to efficiently collaborate with partners across the globe. Spam, and other web based threats can result in delays that ultimately lead to missed deadlines - keeping the lines of communication open is therefore a key priority for Maman. Read on.

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Case study: Robinson Legal integrates an all-in-one unified communications and collaboration (UCC) solution

By Aastra | 28/2/2012

A 5-year old analogue telephony system used by law firm Robinson Legal was costing $36,000 annually in call line and rental charges yet the phones were only being used to make, take and transfer calls without the multi functional benefits available from unified communications and collaboration. Learn how Robinson Legal selected a highly flexible telephony solution that integrated voice, e-mail, text, and faxes and mobile devices – all accessible from just one call number.

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CIO Perspectives: Best-Practice Approaches to Deploying Video Collaboration Across the Enterprise

By Polycom | 20/10/2011

This whitepaper helps CIOs looking to adopt telepresence solutions within their organisation build the business case for video collaboration within a unified communications environment. Sharing best-practice approaches and real-life examples from like-minded CIOs across Asia Pacific such as those of global consulting firm KPMG, manufacturer Indian Farmers Fertiliser Cooperative (IFFCO), China Merchants Bank, Huabao Shoes, Inpex and Japan’s Astellas Pharma Inc., the whitepaper looks at how these organisations successfully deployed video collaboration across their organisation and encouraged adoption, achieving rapid ROI and satisfying key business objectives.

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Communication Enabled Business Processes: The True Value of Unified Communications

By Polycom | 18/3/2011

This paper argues that Communication-Enabled Business Processes (CEBP) expose the true value of unified communications. Through reducing or completely removing human latency in processes, CEBP allow organizations to enjoy huge competitive and operational advantages.

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Demystifying Unified Communications

By Shoretel | 2/5/2011

Read here how IP telephony systems enable businesses to leverage fully the power of Unified Communications.

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GRC: A Framework for Organisational Sustainability

By Laserfiche | 31/8/2011

The theory is that GRC allows organisations to open communication between, and deliver visibility across, programs. Breaking down department program silos provides employees with information that helps them meet their objectives and gives the organisation assurance that its processes are operating as designed.

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How to Choose an SMB - Unified Communications as a Service (UCAAS) Solution

By IDG Communications | 4/11/2011

The on-premise deployment of Unified Communications (UC) continues to be a source of considerable corporate angst especially for the Small to Medium Business (SMB) sector. IT research firm Gartner believes UCaaS will be adopted as an adjunct service by large enterprises and as a core service by SMBs before 2015. To help SMBs choose the best offering and develop a suitable roadmap Computerworld has prepared this special feature profiling the major offerings in the Australian market.

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How Unified Communications Pays For Itself

By Shoretel | 1/2/2011

Best Practice Tips on building a Comprehensive Business Case for Unified Communications

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Maximizing ROI with the Microsoft-Polycom Unified Communications Solution

By Polycom | 27/6/2011

This white paper discusses how Microsoft® and Polycom® have formed a partnership to offer customers an end-to-end, fully interoperable unified communications (UC) solution that combines presence-based, real-time instant messaging (IM), voice, video, and data to immediately lower business costs, improve productivity, and achieve a faster return on investments (ROI). Read on.

White Papers: unified communications

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