Microsoft opens Sydney Y2K centre

For five days during the Y2K changeover, Microsoft will assist PC users from its 24 hour Sydney regional support centre.

The software giant will keep its existing Ryde personal and professional support centres open on a 24 hour basis between 8am on December 31 and 8pm on January 4, 2000.

Lance Smith, Microsoft's Y2K manager for Australia, said at any given time during the period, one-third of the company's 100 staff would be on duty, one-third would be on standby and one-third would be resting. Support centre staff were given options of working eight or 12-hour shifts, he said.

The centre will be closely monitored by Microsoft's US office. The US office will also watch Sydney's transition into 2000 to learn of any unexpected problems in advance.

Smith said the Sydney centre would receive calls from Australia and New Zealand.

"This is essentially for the Pacific region," he said. "Most of the Asian support is run out of China."

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Byron Kaye

PC World
Show Comments

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?