The National Australia Bank is warning all its customers of an e-mail scam which gleans confidential information from online banking accounts.
The scam, which is the fourth to hit the NAB in the last year, was reported late Tuesday afternoon.
A NAB spokesperson said they are aware of only one customer that has been conned thus far. She said the customer has since been asked to change their password on their online account.
The scam e-mail comes into people's inboxes with the title 'Your National Bank account protection'.
It then states: "As a part of our ongoing commitment to provide the "Best Possible" service to all our Members, we are now requiring each Member to validate their accounts once per month.”
The email asks for bankers to click on a link https://national.com.au/validate.asp. This then takes them to a site that asks them to enter their National ID followed by Internet Banking Password.
The legitimate NAB URL is http://www.national.com.au.
As of Wednesday morning the fake URL has been blocked. Bankers who visit the site today get an error page.
According to the bank spokesperson, the site was hosted in China.
The NAB's first e-mail-based scam occurred in late August 2003. Other leading banks in the past six months have from suffered similar spurious activity.
Customers who have received the e-mail and entered their details are asked to contact the bank on 132 265.