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New WebEx Meeting Center service offers advanced contextual communications and enhanced multimedia capabilities

  • 11 March, 2004 11:11

<p>Melbourne, 11th March, 2004 - WebEx Communications, provider of Web communications services, recently launched a new version of its popular Web meeting service, WebEx Meeting Center. Based on enhancements to the WebEx MediaTone Network, the new service enables users to instantly initiate WebEx meetings from any application or document, and easily schedule, send invitations and join meetings from Microsoft Outlook. With a single mouse click, users can immediately connect to customers and colleagues from within the context of their work and unique application environments. In addition, WebEx Meeting Center now offers multipoint and full-screen video, full-duplex voice over IP and automated delivery of meeting transcripts.</p>
<p>"WebEx's new capabilities allow users to move seamlessly from any business application - SAP, Excel, Quicken, Word, PeopleSoft - into a multimedia WebEx meeting," said Robert Mahowald, research manager at IDC. "Contextual communications puts the business process first, and the result is that Web meetings can be more useful to businesses."</p>
<p>"Contextual communications is about giving users the flexibility to initiate Web meetings from within the specific context of their work," said Subrah Iyar, CEO of WebEx Communications, Inc. "The WebEx MediaTone Network gives WebEx the ability to offer advanced multimedia capabilities and intelligent, contextual integration."</p>
<p>WebEx currently offers Web communications services designed to fulfil a broad range of departmental needs and the new WebEx Meeting Center service extends this specialisation to meet an individual's specific communications needs.</p>
<p>WebEx Meeting Center offers multiple ways to initiate a meeting, so it fits seamlessly into the business process. WebEx Meeting Center's contextual communications capabilities include:<br/>
- One-click meetings: Use the right-click menu to instantly initiate Web meetings from any enterprise or desktop application and document<br/>
- Microsoft Office integration: By integrating with the application menus, WebEx Meeting Center makes it easy to initiate meetings<br/>
- Yahoo! Business Messenger: Escalate from a text-based conversation to a WebEx meeting with the push of a button<br/>
- Microsoft Outlook integration: Tight integration makes it easy to verify attendee availability, send meeting invitations, schedule, start and join meetings.</p>
<p>WebEx uses a global network specifically designed to support high-speed Web communications. The WebEx MediaTone Network allows WebEx to provide unmatched levels of performance, security and multimedia capabilities. WebEx Meeting Center's new multimedia capabilities include:<br/>
- Multipoint video: Increase interactivity, impact and productivity by simulating face-to-face meetings<br/>
- Full-screen video: Use the WebEx MediaTone Network to add full-screen video during a Web meeting<br/>
- Integrated telephony &amp; full-duplex VoIP: Choose between two cost-effective, high-quality audio options</p>
<p>WebEx Meeting Center offers new features to make managing Web meetings easy, productive and engaging. WebEx Meeting Center's new meeting automation capabilities include:<br/>
- Note taking panel: Text entry window provides attendees with a place to take and save notes for meeting minutes<br/>
- Attendee status: Continuously lets presenters know when attendees are on the same page, allowing them to pace the presentation accordingly<br/>
- Meeting transcripts: Automated delivery to meeting attendees of all shared documents, presentations, meeting notes and chat during the meeting to ensure timely follow-up on important decisions and action items.</p>
<p>WebEx manages a global network over which it delivers a range of Web communications services including services for Web conferencing, Web-based support, remote training and online events. WebEx provides its services to corporations, technology companies and telecommunication providers worldwide. All of WebEx's services are built on the MediaTone communications platform and delivered through the WebEx MediaTone Network, the only global network specifically designed for high-speed Web communications. MediaTone's unique information-switching technology allows the WebEx network to manage complex media types, deliver advanced communications functionality, and support a range devices and platforms. According to analyst firm Frost &amp; Sullivan, in 2002 WebEx provided 64 per cent of the world's Web conferencing services.</p>
<p>ENDS</p>
<p>About WebEx Communications, Inc.<br/>
WebEx Communications, Inc. is the world’s leading provider of Web communications services. WebEx services are used across the enterprise in sales, support, training, marketing, engineering and product design. WebEx provides carrier-class services using its MediaTone communications platform deployed over the WebEx MediaTone Network, a high-speed global network specifically designed for real-time Web communications. With its unique information-switching technology, multimedia capabilities and standards-based APIs, MediaTone is the dial tone for Web communications. WebEx Communications is based in San Jose, California and has regional headquarters in Europe and Asia. Please call toll free (877) 509-3239 or visit http://www.webex.com for more information.</p>
<p>For media information, please contact:<br/>
Kevin Mackin<br/>
WebEx Australia<br/>
Ph (03) 9653 9581<br/>
kevinm@webex.com</p>
<p>Samantha Lenton<br/>
Recognition PR<br/>
Ph (03) 9600 4666<br/>
sam_lenton@recognition.com.au<br/></p>

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