Telstra responds to Estens inquiry

Telstra has released its response to the Estens Inquiry which outlines the telcos commitment to implementing the 19 recommendations relating to Telstra services.

The Commonwealth Government has welcomed the response with minister for communications and IT, Senator Richard Alston, describing it as a “significant further step in improving telecommunications services in regional and remote Australia”.

“Telstra's response finalises the implementation of two of the Inquiry's recommendations on reducing phone connection times and improving the co-ordination of new phone connections,” he said.

Upgraded telephone services for 1400 customers living in remote areas will be completed by September 2004 at a cost of $19.1 million, the carrier said.

Telstra will also to report on the outcome of its project to improve the co-ordination of new fixed phone connections.

Additionally, it has committed to replacing the remaining older radio concentrator systems across its network with more advanced technologies. Group managing director of Telstra Country Wide, Doug Campbell, said the telco had begun work in response to many of the other recommendations.

“Our response will deliver real and practical improvements across the range of communications that customers want and need, from standard telephone services to high-speed Internet access,” he said.

Telstra said it will maintain its local presence in rural and regional Australia through the Telstra Country Wide network of 35 regional management areas.

For more on this story, see next week's issue of ARN.

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Show Comments

Brand Post

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Luke Hill


I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?