Talgentra announces Microsoft Partnership Certification with its Gentrack CIS
- 14 March, 2005 19:35
<p>Talgentra today announced it has earned certified status in Microsoft Corp.’s Partner Program. This certification recognises Talgentra’s expertise in the utility billing and customer information system market with its Gentrack software, which passed Microsoft’s Windows client, server and SQL Server database test regimes with flying colours. As a Certified Partner, Talgentra has demonstrated expertise with Microsoft technologies and reiterated its proven ability to understand and meet customer needs.
With a continuous focus on integrating the best technologies with Gentrack, Talgentra provides a full end to end solution for utility companies enabling them to grow and adapt as their markets evolve.
Low cost of ownership has also been a design consideration and Gentrack can produce in excess of 50,000 bills per hour using an “off the shelf” PC, offering low operational and customer service costs.
Gentrack has a 15 year pedigree operating in regulated and de-regulated markets and is used by both private and government owned utilities ranging in size from a few dozen to millions of consumers. Recent sales of Gentrack include the innovative entrant into Victoria’s retail electricity market, Red Energy and New Zealand’s largest network company Vector Networks.
“Only companies that have demonstrated high levels of customer service, proved their experience and attained advanced certification receive the designation of Microsoft Certified Partner,” said Allison Watson, vice president of the Worldwide Partner Sales and Marketing Group at Microsoft. Microsoft Certified Partners receive a rich set of benefits including access, training, and support, that gives them a competitive advantage in the marketplace.
“We are extremely pleased to have earned certified status in the Microsoft Partner Program. The certified status allows us to clearly promote our expertise and leverage our relationship with Microsoft to our customers’ advantage.” said James Docking General Manager for Gentrack. “The benefits provided through our certified membership will allow us to continue to enhance the price performance that Gentrack provides for our customers, allowing them to substantially reduce their costs of service.”
The Microsoft Partner Program was launched in December 2003 and represents Microsoft’s ongoing commitment to the success of partners worldwide. The Microsoft Partner Program offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact that partners have in the technology marketplace, and delivers more value to help partners’ businesses be successful.
GentrackTM is a billing and customer management software suite designed specifically for energy and water. Gentrack gives a single view of a customer across multiple fuels and locations. As well as commercial and industrial time-of-use (TOU) customers, it can handle mass-market billing and customer care. Gentrack is proven in both regulated and competitive markets worldwide, with sites in Australia, New Zealand, the USA, Europe, South East Asia and Asia Pacific.
Talgentra is a global IT solutions business that provides customer billing and revenue collection software, primarily to the utilities, communications, public sector and financial markets. Talgentra has offices in the UK, USA and throughout Asia Pacific. It is wholly owned by The Alchemy Group.
Talgentra’s principal software brands are Gentrack for customer management and billing, and Tallyman for revenue management and collection.