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Dialect Selects Crux Cybernetics’ TeamFrame Project Management System

  • 30 March, 2005 11:01

<p>Sydney-based Crux Cybernetics Pty. Ltd., a specialist in collaborative business management and process knowledge tools, has today announced that Dialect Solutions Group will deploy its TeamFrame® project management system to improve workforce performance and reduce administration overheads.</p>
<p>Dialect provides merchant payment technologies and interactive media solutions to leading financial institutions, corporations and merchants worldwide. The company uses best of breed SMS and IVR technologies to enable organisations to interact with consumers through competitions, promotions and information services.</p>
<p>TeamFrame will give Dialect a flexible template approach to the scheduling, communication and recording of project activity. TeamFrame takes risk management and process improvement well beyond traditional project control, allowing its users to refine and integrate their own methods into a shared best practice environment accessible by all project participants.</p>
<p>Crux Cybernetics Managing Director, Maarten Tentij, said of Dialect’s decision to adopt TeamFrame, “In line with Dialect’s dedication to continually improving processes and efficiencies, we are pleased to announce that they have selected the TeamFrame system. We look forward to seeing the benefits of TeamFrame being put into practice by Dialect.”</p>
<p>news ends</p>
<p>Notes for Editors:</p>
<p>About Crux Cybernetics:
Crux Cybernetics specialises in collaborative business management and process knowledge tools. These improve workforce performance and productivity, significantly reduce administration overheads and provide a robust and practical mechanism for the capture, sharing and application of corporate memory.</p>
<p>About TeamFrame:
Crux’s TeamFrame is an online work management solution for service delivery professionals. TeamFrame increases your sales, margins and profits when you use the only system that allows you to seamlessly manage projects from initial customer contact, through the sales cycle, into delivery and installation and into the support phase. It provides a collaborative and flexible template approach to scheduling, communicating and recording organisational activities.
TeamFrame addresses a growing need to better manage operational issues such as increased customer service demands; skill shortages; waste reduction; contractor management; a distributed and transient work force; process capture and constant improvement; governance; and risk management.</p>
<p>Crux Cybernetics’ head office is at Suite 145, National Innovation Centre, Australian Technology Park Garden Street, Eveleigh, NSW 1430, Australia.</p>
<p>For more information please visit</p>
<p>About Dialect Solutions Group:
Dialect translates technology solutions for leading edge payments processing and interactive communication services, into profitable business relationships. With a vision to providing leading telephony and payment services to customers on a global basis, our philosophy is simple: understand the needs of the client, educate them to the possibilities and deliver solutions that meet and often exceed their requirements.</p>
<p>Headquartered in Sydney, with international offices and reach, Dialect employs a large team of experienced staff, including consultants, analysts, developers and customer service personnel. Customers include financial institutions, multinational corporations, government organisations, merchants, call-centres, media and marketing agencies.</p>
<p>The company has a strong heritage that stretches over 10 years and boasts a global presence and a diverse client base.</p>
<p>For further information, please contact:
Maarten Tentij
Managing Director
Crux Cybernetics Pty. Ltd.
Ph: (02) 9209 4541
<p>Elaine Gray
Marketing Manager
Dialect Solutions Group
Ph: (02) 9004 0683
<p>Press contact:
Derek Evans
Gotley Nix Evans Pty Ltd
Ph: (02) 9957 5555
Mobile: 0410 601 673

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