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Interwoven ECM Enables Cathay Life Insurance to Increase Productivity and Improve Operational Efficiencies Enterprise-Wide

  • 02 August, 2005 10:32

<p>Taiwan’s Largest Life Insurance Company Streamlines Knowledge Sharing and Reduces Time-to-Web From Weeks to Days with Interwoven</p>
<p>Sydney, Australia, August 2, 2005 – Interwoven, Inc. (Nasdaq: IWOV), provider of Enterprise Content Management (ECM) solutions for business, today announced that Cathay Life Insurance, Taiwan’s largest life insurance company, has achieved dramatic improvements in productivity and efficiency across the enterprise through the use of Interwoven ECM. By enabling Cathay to standardise Web page content management processes and speed time-to-Web for its Enterprise Information Portal (EIP), Interwoven has helped the company provide employees with timely, accurate information and facilitate increased knowledge sharing throughout the organisation. The company is currently using Interwoven’s market-leading Web Content Management (WCM) solution to power its EIP within Cathay Life Insurance, with plans to expand the use of its portal across additional Cathay companies.</p>
<p>Cathay Life Insurance deals with a huge, widely dispersed volume of internal data. In creating a new enterprise-wide portal to help its employees access and share this data more efficiently, the company sought a content management solution that would enable it to standardise on a highly efficient set of processes for the creation and management of Web content. In addition, because the portal would eventually be extended beyond Cathay Life Insurance to cover additional companies in the Cathay group, it was essential for the EIP’s architecture to be as transparent and seamless as possible.</p>
<p>After evaluating a number of different solutions on the market, Cathay selected the Interwoven WCM solution because of its market-leading ease of use. By using the Interwoven solution, Cathay has established a set of standardised procedures for previewing, auditing, and uploading content to the EIP. The solution’s single, unified management platform streamlines verification and approval processes, and includes a comprehensive versioning capability that automatically makes a complete record of all approved content before it is posted to the EIP. As a result, Cathay has reduced the time needed to get content up on the site from several weeks to just a few days, ensuring a highly dynamic and effective enterprise portal for its employees.</p>
<p>Said Ho Xi-Lin, director of Cathay’s Information Services Centre, “We needed to increase content sharing and re-use across our organisation to improve overall productivity and efficiency. Only Interwoven has been able to help us meet all our objectives for our EIP, both within Cathay Life Insurance and across additional Cathay companies as we continue to expand this vital enterprise initiative.”</p>
<p>Interwoven’s unique branching capability has enabled Cathay Life Insurance to establish a separate working area for every Cathay website. Content in any working area can be changed without affecting other working areas, and different versions can be created for auditing or file saving purposes at any time. New websites can be set up quickly by simply adding a new branch without the need to alter the existing website structure, providing a high level of extensibility. Cathay also uses the automated workflow capabilities of Interwoven OpenDeploy content distribution software to transmit approved content to multiple websites simultaneously.</p>
<p>“Insurance is a content-intensive business, and Cathay’s Enterprise Information Portal plays a vital role in the company’s continued market leadership,” said Mike Chen, managing director of Interwoven’s Greater China. “As Cathay continues to grow and expand its EIP organisation-wide, Interwoven will be right there to help its employees gain maximum benefit from content across the Cathay network of companies.”</p>
<p>About Interwoven Web Content Management
The Interwoven WCM solution is based on Interwoven TeamSite software. The industry's most advanced content management software for the global enterprise, TeamSite enables organisations to manage mission-critical information and gain competitive advantage through the deployment of applications such as internally-facing intranets and employee portals, and external sites such as public websites, dealer portals, and extranets.</p>
<p>About Interwoven</p>
<p>Interwoven, Inc., provider of Enterprise Content Management solutions for business, enables organisations to unify people, content and processes to minimise business risk, accelerate time-to-value and sustain lower total cost of ownership. Interwoven delivers deep industry-specific solutions which reduce business process cycle time from initial collaboration through design, production, sales, marketing, legal review, IT and service. Interwoven leads the industry with a service-oriented architecture today and easy-to-use, best-in-class components and solutions. Today, over 3,300 enterprises, law firms and professional services organisations worldwide are Interwoven customers including BT, Ford, Freshfields Bruckhaus Deringer, General Motors, Jones Day, Motorola and Yamaha. Interwoven is headquartered in Sunnyvale, California with offices around the world. For more information visit</p>
<p>Media Contacts:</p>
<p>Rob Stirling
Markom Marketing
+61 2 9977 8922</p>
<p>Andrew Antal
+61 2 9922 9700</p>

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