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PROGNOSIS and Tiger Partnership redefines VOIP Quality of Service

  • 19 October, 2005 15:51

<p>Integrated Research (ASX:IRI) developers of the PROGNOSIS IP Telephony Management suite, announced today a technical and marketing partnership with UK based Tiger Communications plc, the market leader in the provision of call management solutions. The technical agreement relates to the integration of the PROGNOSIS mean opinion score (MOS) algorithm with Tiger Communications’ voice traffic management, integration and billing solution. The partnership will see Tiger Communications advance its position as the number one billing solution by now offering the most accurate measure of voice over IP (VoIP) call quality available anywhere. The agreement also extends to joint marketing activities.</p>
<p>“The PROGNOSIS MOS algorithm closes the loop on service level management quality of service billing,” said Garrick Ovenell, PROGNOSIS product manager for UK and Europe. “Service level agreements can now be based on the quality of calls, rather than just on the quantity, as they are now.”</p>
<p>Stephen McCallum, Director, Tiger Communications said, "Tiger is delighted to be partnering with PROGNOSIS in delivering leading edge, service management functionality based upon industry standard mean opinion scores. Leveraging the strengths of both companies, customers are able to deploy and adopt flexible billing policies based on consistent service level measurements"</p>
<p>Garrick adds, “This partnership developed from working closely together to deliver a critical solution for a major joint VoIP customer and we now look forward to the expanded market opportunities that this partnership will bring.”</p>
<p>- End -</p>
<p>About PROGNOSIS and Integrated Research Ltd
Integrated Research - the people behind PROGNOSIS® - is a publicly listed company with a 17-year heritage of providing precise performance monitoring solutions for business-critical computing and IP telephony networks.</p>
<p>The company services customers in more than 50 countries through direct sales offices in the USA, Europe and Australia, and via a global channel-driven distribution network.</p>
<p>PROGNOSIS® for IP Telephony is a comprehensive suite of IP telephony lifecycle management solutions spanning Voice over IP (VoIP) network-readiness assessment, pre-deployment assurance testing, and ongoing performance management for Cisco IP Communications environments.</p>
<p>PROGNOSIS has been involved in IP telephony from the start, and now manages more than 150 of the world’s largest IP telephony implementations for customers such as CarrAmerica, Internetwork Experts, Abercrombie and Fitch, Infostream, Warner Pacific, NASDAQ, Global Data Systems and NCR.</p>
<p>About Tiger Communications
Tiger Communications plc is a leading global supplier of powerful solutions for voice traffic management, integration and billing in the commercial and hospitality marketplaces.
The current Tiger customer base spans both the private and public market sectors and includes many large multi-site international networks, and their hotel systems are now installed across the globe.
Tiger has an exciting long-term development road map, and as a result the company is well placed to take advantage of technical advances in the areas of Internet, Web-based Corporate Directories, CTI, Web-based Reporting and VoIP to offer customers a fully integrated and flexible billing solution utilising the most appropriate user interfaces.</p>
<p>Media Contact:
Amanda Scott-Kiddie
Kinetics Pty Ltd
+61 2 9976 6611</p>
<p>Belinda York
VP Global Marketing - Integrated Research
+61 2 9921 1565</p>

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