Media releases are provided as is by companies and have not been edited or checked for accuracy. Any queries should be directed to the company itself.

120 per cent y-o-y growth for Australian hosted subscription CRM market

  • 24 November, 2005 15:17

<p>Sydney, Australia – November 24, 2005 - Global growth consulting company, Frost &amp; Sullivan recently released its second comprehensive study of the Australian and New Zealand Hosted CRM markets. The study found that Australian hosted subscription CRM market is set to exceed A$13 million for the full year 2005, a growth rate of over 120 per cent from 2004. Furthermore, the report predicts the market is set to continue to boom, growing at a compound annual rate of 40 per cent per annum to 2009.</p>
<p>“In 2009, the Australian market should exceed A$50 million and will be greater than a third of all CRM industry revenues, both on-premise and hosted” says Foad Fadaghi, research director, ICT practice Frost &amp; Sullivan.</p>
<p>The report found that by the end of 2005, there would be over 10,000 hosted CRM seats deployed in Australia and over 800 in New Zealand.</p>
<p>Hosted CRM now has solid traction in the ANZ market place and vendors are increasingly invited to pitch along with traditional players.</p>
<p>The biggest share of seats is with companies in the Information Communication Technology (ICT) verticals, followed by finance and professional services businesses.</p>
<p>Hosted offerings are increasingly assessed as a try-before-we-commit route - particularly by SMEs. While 5 - 30 seats remains the hosted ‘sweet spot’, deals with large numbers of seats (100+) are becoming more common across all vendors.</p>
<p>Increased maturity of the hosted market and e-business awareness in general have lowered fears about ownership and security, while more sophisticated offerings are addressing customisation and ecosystem requirements.</p>
<p>The main players in the market are Salesforce.com, NetSuite, Siebel onDemand and Sagecrm.com.</p>
<p>Frost &amp; Sullivan’s report on the Australian and New Zealand Hosted CRM market also provides comprehensive forecasts, segmentation, pricing trends, vendor revenue and share estimates, end-user trends/preferences, analyst commentary and detailed industry growth strategies.</p>
<p>###</p>
<p>If you’d like to know more about the Australian and New Zealand Hosted CRM market, or to schedule an interview with Foad Fadaghi, please contact:</p>
<p>Foad Fadaghi &amp;; Sharmin Jassal
Research Director, ICT Practice Corporate Communications
E: foad.fadaghi@frost.com E: sharmin.jassal@frost.com</p>
<p>Sydney Office: +61 2 8247 8900
Frost &amp; Sullivan Australia</p>

Most Popular

Father’s Day Gift Guide

Brand Post

PC World Evaluation Team Review - MSI GT75 TITAN

"I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it."

Most Popular Reviews

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?