Jump the queue online and jump aboard a jet

Want to write your own ticket? Then bypass (not join) the queue at Sydney and Melbourne international airports courtesy of a new Web-based boarding pass system from British Airways.

Online Boarding Pass, launched on November 18, allows BA passengers to book a flight on the ba.com Web site and use the printout of that reservation as their official boarding pass -- eliminating the need for a conventional pass usually issued at the airport.

Passengers can also choose where they sit on the plane and specify any special eating requirements, when booking their ticket at the ba.com site. BA claims to be the first international airline to provide passengers with a boarding pass via its Web site.

"It is what our customers wanted," said Mark Pavlides, BA's general manager for distribution. "The idea was about providing flexibility to our passengers." Fittingly, the first passenger used the service within 30 minutes of it going live.

The system is simple: when passengers arrive at Sydney or Melbourne airport, they bypass conventional check-in and head for a special desk where they drop off their bags, then proceed to the departure gate, where their printed pass is scanned before boarding the plane.

Pavlides said that worldwide, 19 per cent of all BA revenue was booked online. The Australian percentage is less, but BA has seen a 500 per cent growth in online activity in the Asia-Pacific region over the past 12 months.

Online Boarding Pass is the last major feature of its Web site plan, which now lets customers book a plane, check availability for a flights (with full transparency of costs), and edit/modify tickets.

Pavlides said BA.com used a Unix/Linux backend, with a large number of Oracle databases. The company uses BEA's WebLogic to interpret backend data. The online booking engine was written entirely in-house.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Howard Dahdah

PC World
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?