E-commerce start-up signs for Unisys BPO

Start-up online debit payment firm Centricom has signed a four-year outsourcing deal for contact centre, helpdesk, hosting, product testing and transaction processing from Unisys.

Unisys will provide the backbone for the new payment service POLi, (Pay OnLine) an online secured debit system for merchants and an alternative for people who do not use credit cards to purchase goods or services online.

Unisys vice president of global outsourcing and infrastructure services, Mike Ettling, said POLi is not like PayPal or other payment systems and provides an additional level of control and security by not requiring a debit or credit card number over a website.

"POLi is not a third account in the middle between a customer and a vendor on a vendor website," Ettling said.

"When it comes to payment, instead of using a Visa, Diners [Card] or Mastercard people can now use POLi. A consumer starts off at a merchant site, selects POLi, opens up an Internet banking session and the transaction fields are populated once the customer is logged on then the customer instructs their bank to pay the merchant through a 'pay anyone' transaction, hits the submit button and then the consumers' bank deducts money from their account and puts the instruction in under normal EFT rules for a merchant.

"It is a much more secure e-commerce payment solution and has been constructed as a service merchants will pay for and we will clip the tickets of payments at a price point cheaper than credit cards."

Simon Warner, Centricom CEO said it is not a direct debit process but a secured debit payment in real time.

Warner said the process works almost like an online bank cheque a merchant can receive with the same guarantees, with consumers controlling the entire transaction.

"POLi provides a fully authenticated transaction and is a commercial solution for consumers who don't use credit cards ... we are not trying to compete with credit cards, just enable merchants to give a level of choice," Warner said.

"Consumers choose which bank they bank with and the only piece of information Centricom uses is the BSB number and amount into the transaction fields."

The system uses 168 bit triple DES encryption.

Online "factory outlet" Stuff.com.au has been using the POLi system for most of this year. CEO Mark Robberds said POLI has been used to invite customers to shop at their site because they can offer alternative payment methods to credit cards.

"Both Stuff.com.au and our customer receive immediate confirmation the payment has been processed correctly and ultimately this leads to faster delivery of products," Robberds said.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Michael Crawford

Computerworld
Show Comments

Cool Tech

Breitling Superocean Heritage Chronographe 44

Learn more >

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?