Symantec pulls Backup Exec patches

Companies using Symantec's Veritas Backup Exec are facing a dilemma after Symantec warned of security flaws in the software, but pulled some of the patches due to quality issues.

Symantec warned that flaws in the Backup Exec Remote Agent could allow attackers to cause memory access violations or use up all system resources, causing the system to crash and lose backup capability.

While only moderately serious in itself, the bug could be a big problem due to the way Backup Exec is typically used, according to the SANS Institute's Internet Storm Center (ISC). "Considering that this is typically used for backups of critical data, the severity could be pretty high," wrote handler Bojan Zdrnja on the ISC website. "It's easy to imagine a scenario when you need business critical data that was supposed to be backed up yesterday, but it wasn't due to the Backup Exec crashing."

Affected versions include Backup Exec 10.x and 9.x and Backup Exec Remote Agent 10.x and 9.x for Windows Servers (RAWS).

Ordinarily, companies could solve the problem just by applying Symantec's patch. In this case, though, there are two problems: one is that some users have experienced problems with some of the patches, according to the ISC. The other is that some of the patches are no longer available, having been withdrawn by Symantec.

The company withdrew two RAWS patches, affecting different versions of Remote Agent for Windows Servers, and said in an advisory that they would be re-released "shortly". Patches for Remote Agent for Linux and Unix Servers (RALUS) are all available.

Symantec also warned of a low-risk bug in the Job Engine service, which can only be exploited under particular conditions.

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Matthew Broersma
Show Comments

Brand Post

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Luke Hill


I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?