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One-fifth of Corporate IT Spending is in the Telecommunications Sector, Finds IDC

  • 05 July, 2004 15:53

<p>NORTH SYDNEY, July 5th 2004 – IDC Australia's latest Corporate Vertical Markets Report "The Australian Telecommunications Market" focuses on the adoption of IT within the telecommunications/media market. IDC has found the size of this market was just over $AU1.949 billion dollars in 2003 and growing at a Compound Annual Growth rate of 7.5% between 2002-2007.</p>
<p>IDC found this market made up close to 20% of overall IT spend at the corporate level (500+ employees) in Australia. Even though there has been a turn-around in this sector, it continues to be impacted by the poor financial performance of some of its key players.</p>
<p>“Companies in this market are, in the short term, expected to focus on cutting costs more than investing. The need to reduce fixed costs is offering opportunities for outsourcing, and pockets of opportunities are also found at the front-end such as analytical Customer Relationship Management (CRM) and billing systems“ said Kourosh Ghassemi, IDC's Research Director for Vertical Markets.</p>
<p>IDC anticipates areas of focus in the future will be:</p>
<p>* Software and services to support sales management and billing systems
* CRM
* Integration of CRM and billing systems
* Outsourcing
* Enhancement of network infrastructure</p>
<p>To purchase this document, please call the IDC sales team on (6-12) 9925-5300 or email gclarke@idc.com. For further information regarding IDC's Corporate Vertical Research please refer to the following website http://www.idc.com.au/research/verticalmarkets/</p>
<p>For press enquiries please contact:
Kourosh Ghassemi
Research Director, SMEs, Vertical Markets &amp; Infrastructure
Email: kghassemi@idc.com
Phone: 0408 866 361</p>

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