Larry a timely reminder for data protection

Some consumers are being taken for a ride when looking to recover lost data, a path that can easily be avoided, claims one supplier of data recovery services.

With Cyclone Larry whipping the North Queensland coast this week, emphasis has been placed on the importance of protecting data, and for the less fortunate, recovering data that may have already been damaged or lost.

"There are a lot of companies on the Internet offering data recovery," said the managing director of Ontrack Australia, Adrian Briscoe. "I suggest people pay attention to the detail and avoid rogue companies that may try to take advantage of people during times of panic.

"Over the past year, Ontrack has received many drives that other companies have been unable to repair. But when Ontrack's engineers examined the hard drives, it was obvious that they had not been opened, and no attempt had been made to recover the lost data."

Ontrack has released a guide that includes questions IT managers or individuals should ask before engaging a data recovery specialist.

These include asking the company to provide clear pricing estimates for the job, including any hidden or extra fees if it proves difficult to recover data from the drive; and asking whether the provider is authorised by leading manufacturers to open the seal on any hard drive without voiding the manufacturer's warranty.

Ontrack also makes several general suggestions. Individuals and companies should avoid cleaning or drying water-logged devices and media, powering up any visibly damaged devices.

Most important of all, people should "never assume that data is unrecoverable, no matter what it has been through", according to the guide.

The US-based Ontrack Data Recovery set up a Brisbane-based Cleanroom facility in August last year.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?