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Polycom names new Services Director for Asia Pacific region

  • 16 May, 2006 09:08

<p>Polycom, Inc. [NASDAQ: PLCM], the world’s leading provider of unified collaborative communications solutions, has announced the appointment of Christopher Taylor as Polycom’s APAC Service Director to be based in Hong Kong and responsible for all elements of Polycom’s Global Services (PGS) business in the Asia Pacific region.</p>
<p>Reporting to Geno Alissi, Vice President and General Manager of PGS Worldwide, Taylor takes over from Dave Ertel who is moving to the UK to manage technical support across Europe and the Middle East.</p>
<p>“2005 was a very busy year for Polycom Global Services (PGS) in the Asia Pacific region with the opening of two new parts depots, an additional level 1 call centre, over 500 technical staff (partners and customers) trained and an increased headcount across the region of 30 percent,” said Alissi. “Dave Ertel made an incredible impression in the region and, along with many achievements, was the main architect in implementing a new region-wide service programme that is the envy of our competitors.”</p>
<p>Previously the Acting Director for Cisco’s Asia Pacific Advanced Services in Hong Kong, Taylor has spent all of his working life in the services business ranging from system engineering, customer services operations, product support, advanced engineering services and professional service delivery. Starting his career at a major digital OEM in the UK, Taylor also worked as Compaq Technical Services’ Manager based in Dubai.</p>
<p>“Polycom is very fortunate to have someone of Chris’ calibre joining as the new Services Director. A solid background in a variety of service positions and with extensive experience in this region, Chris will be add another dimension to Polycom’s Global Services business,” added Alissi.</p>
<p>About Polycom
Polycom, Inc. is the worldwide leader in unified collaborative communications (UCC) that maximise the efficiency and productivity of people and organisations by integrating the broadest array of video, voice, data and Web solutions to deliver the ultimate communications experience. Polycom's high quality, standards-based conferencing and collaboration solutions are easy to deploy and manage, as well as intuitive to use. Supported by an open architecture, they integrate seamlessly with leading telephony and presence-based networks. With its market driving technologies, best-in-class products, alliance partnerships, and world-class service, Polycom is the smart choice for organisations seeking proven solutions and a competitive advantage in real-time communications and collaboration. The NASDAQ-listed company is based in Pleasanton, California, USA, and has Asia-Pacific offices in Beijing, Hong Kong, New Delhi, Seoul, Shanghai, Singapore, Sydney and Tokyo. For additional information, visit the Polycom site at or call 1800 355 355.</p>
<p>Polycom and the Polycom logo are registered are trademarks of Polycom in the U.S. and various countries. All other trademarks are the property of their respective owners. ©2006, Polycom, Inc. All rights reserved.

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