Spam reporting gets buttoned up

The Australian Communications and Media Authority (ACMA) has launched the SpamMatters reporting button, which enables spam to be reported to the authority with one click of a computer mouse.

Instead of using the delete key to remove spam e-mails, users can simply select the SpamMatters button to simultaneously delete their spam and report it to ACMA.

The authority's chairman Chris Chapman said the button is one of the most sophisticated and customer-friendly spam reporting tools available in the world.

"Spam reported using the button is provided in a format assisting forensic analysis, and the ease of reporting is expected to greatly increase the amount of spam reported to ACMA," he said.

The ACMA SpamMatters button can be downloaded directly from the ACMA Web site (

Chapman said the button will assist ACMA in rapidly identifying emerging spam campaigns and in providing timely and comprehensive information to authorities fighting spam-related crime such as phishing, Nigerian scams and mule scams.

Over time, customer usage of the button will also enable ACMA to assist Internet service providers (ISPs) in securing their networks from spam threats.

The installation of the ACMA SpamMatters button is straightforward and is available to users of Microsoft Outlook and Microsoft Outlook Express. Alternative spam reporting options are available to customers using other e-mail programs.

Telstra has also made a version of the button automatically available to all its and BigPond WebMail customers from today and is providing a link on its Web site.

SpamMatters is a private Australian company established in 2004.

For those not running Microsoft Outlook or Outlook Express, or Microsoft Windows, (such as an Apple Mac or Unix system), spam can be reported by signing up online for a 'key'. Spam is then reported using either a Web form or e-mail forwarding.

From the commencement of the Spam Act on April 10 2004 until 31 March 2006, ACMA has:

  • received 4274 formal complaints;
  • received more than 880,000 reports of spam during the trial of the SpamMatters reporting system;
  • received about 300,000 reports of spam through ACMA's 'Reporting Spam' e-mail address;
  • responded to more than 2700 verbal and written enquiries submitted by businesses and consumers;
  • written to around 600 companies advising them of their obligations under the Act;
  • issued formal warning letters to 10 companies or individuals;
  • entered into enforceable undertakings with five companies and individuals;
  • issued 13 fines collectively to five companies or individuals; and
  • successfully prosecuted a company and its managing director in the Federal Court in Perth.

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Computerworld Staff

Show Comments

Father’s Day Gift Guide

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Luke Hill


I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?