MacBook random shutdown problem highlighted

Apple's proud new generation of Intel-based Mac laptops may be facing yet another widespread problem, according to a website random-shutdowns.

The site, macbookrandomshutdown.com, was created by Matthew Swanson of Georgia, who found that his 2GHz MacBook began suddenly switching itself off a few weeks after purchase. "I started this site to discuss the issue. Is this happening to anyone else?" Swanson explained on the site.

Quite a few have, apparently. Since its launch about two weeks ago, the site has attracted dozens of posts, with shutdowns reported in India, Japan, Australia, the US and elsewhere. Users have also reported the problem on Apple's tech support forums and sites such as Mac Rumors. (http://forums.macrumors.com/showthread.php?t=213531)

An Australian user who took the laptop in for repairs said the problem didn't take long to recur. "I tested it in the store by opening three or four AVI movies I had on my hard drive, and what do you know? It shut down again!" he wrote.

Another user said Apple was replacing various parts of the system in an effort to track down the problem. "The Apple Store service department doesn't know what to do, but have agreed to swap the logic board, and replace the bezel, top case assembly and heat sink," he wrote.

So far Apple hasn't made any official acknowledgement of the issue.

Recently Apple has offered fixes for two issues widely experienced with the MacBook, discoloration and a "moo" sound. Last week Apple said it would recall nearly two million lithium-ion laptop batteries using Sony components after some of the batteries caught fire.

It isn't clear whether the shutdown problem is as serious as those issues, or whether it is a collection of similar, unrelated problems. Users have linked their shutdowns to particular applications, the heat sink and the power adaptor, among other things.

Join the newsletter!

Or
Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Matthew Broersma

Techworld.com
Show Comments

Essentials

James Cook University - Master of Data Science Online Course

Learn more >

Mobile

Sansai 6-Outlet Power Board + 4-Port USB Charging Station

Learn more >

Victorinox Werks Professional Executive 17 Laptop Case

Learn more >

Exec

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?