SAVVIS outage knocks Lycos offline

An outage with hosting provider SAVVIS has knocked Lycos offline.

A network outage at hosting provider SAVVIS Communications has knocked a number of Web sites offline including Web portal Lycos.

The outage occurred around 9 a.m. Eastern on Tuesday morning when a backup data line connecting SAVVIS's Boston data centers was accidentally severed, said Kathy O'Reilly, a Lycos spokeswoman. At the time, crews had been in the process of repairing the main line to the data center, which was also down, she added.

With the two data lines out of service, the entire Lycos Network including Lycos Mail and the Tripod Web hosting service was knocked off the Internet, O'Reilly said. None of the data being stored by Lycos was affected by the incident, she added.

"It's basically a cascade of failures," she said. "Several other companies in the Boston area have also been affected."

The U.S. Web sites of CIO magazine and CSO magazine were also knocked offline by the outage. (These magazines are both published by IDG, which owns the IDG News Service)

SAVVIS could not immediately confirm how many customers had been affected by the failure, but in a statement from the company's technical service department, sent out just before 3 p.m. Eastern, the company said that two of its data centres -- named B01 and B02 -- had been knocked offline.

"SAVVIS continues to work with the local Telco vendor and hardware vendor to restore connectivity," the statement said. "An estimated time of resolution is unknown at this time"

SAVVIS is one of the largest hosting providers in the U.S.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Robert McMillan

IDG News Service
Show Comments



Sansai 6-Outlet Power Board + 4-Port USB Charging Station

Learn more >

Victorinox Werks Professional Executive 17 Laptop Case

Learn more >



Back To Business Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?