New search engine provides live answers from experts

Instead of listing URLs, Jyve links users to humans via live chat, IM and phone

Jyve on Tuesday launched a new search site that links users directly with people who can answer their questions.

Jyve, a maker of plug-ins for the Skype peer-to-peer Internet telephony network, describes the new site as an "ask engine," where user searches provide a live chat, instant message or phone call from a person with expertise in the search topic. Users can get how-to advice and tips on topics as varied as learning a language, buying a computer, mountain biking or cooking, the company said.

When a user types in a question, notices are sent to the desktops of logged-in members who have identified the topic as one in which they are knowledgeable. Members then can chat live on the site or have one-on-one conversations using IM or phone calls. Searchers can evaluate the profile of the person responding before interacting privately.

"Jyve literally brings the knowledge stored in people's minds worldwide online," said Charles Carleton, co-founder of Jyve, in a statement. "We're seeing all sorts of specialized search engines being introduced, but real people still know lots of things that aren't easily found on the Web."

The site lets users rate the answers they receive, and members can set up arrangements where they are paid for professional services, using Jyve's online metering system, the company said. Jyve is free until members make money; after that, the company charges a 10 percent commission for each transaction.

The site also allows manufacturers to refer their customers to Jyve for live help with consumer products and services.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Heather Havenstein

Computerworld
Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?