Dell relents, offers Windows XP as consumer option

Lobbying means US customers can buy XP machines

Dell on Thursday bowed to pressure from customers and dumped its Vista-only policy for consumer PCs by adding Windows XP as operating option on half-a-dozen machines.

Dell's US store now offers Windows XP Home and Windows XP Professional on two Dimension desktops -- the E520 and E521 -- and four Inspiron laptops, the 1405, 1705, 1505 and 1501.

"We heard you loud and clear on bringing the Windows XP option back to our Dell consumer PC offerings," Dell said on its Ideas in Action page, a companion to its IdeaStorm site.

IdeaStorm, a site rolled out in February where Dell customers can plead for changes, has been most notable for convincing the Round Rock, Texas company to add Linux as an OS option. The requests for XP started coming a day after IdeaStorm launched.

"I would like to see both Home and Business computers, especially notebooks, have an XP Home and Pro option on top of Vista until it has at least been out for a year," said javaprog07 in the inaugural message on that particular thread.

Earlier this month, Dell decided to add Windows XP on systems sold to its small business customers. At the time, Tom West, Dell's director of small business marketing, said the older operating systems wouldn't be offered to consumers. "Dell does not have plans to launch Windows XP for home users as the preference and demand is for the 'latest and greatest' technology which includes Windows Vista," he said on the Direct2Dell blog.

On Thursday, Lionel Menchaca, Dell's manager of digital media noted the reversal in another blog entry. "After Tom West's post that said Dell would offer Windows XP on systems for small business customers, many Direct2Dell readers have commented or sent e-mails asking us to bring back Windows XP for home users as well. Today, we're doing that."

The new XP option is available only to U.S. customers.

Rival Hewlett-Packard was not available for comment on whether it would answer Dell with a Windows XP option for its consumer customers. HP's small business systems can currently be ordered with either Windows XP Home or XP Professional, as well as Vista Business or Home Basic; the company's consumer PCs, however, are available only with Vista.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Gregg Keizer

Computerworld
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?