Early Yoomba users say the service spams contact lists

New e-mail to voice or chat service sends invites to users’ 'closest friends'

Some early users of Yoomba's new e-mail calling and chat service are complaining that the service spams their e-mail contact lists.

Launched on Thursday, Yoomba is a free, peer-to-peer service that lets any e-mail address owner place a VOIP call or begin an instant-messaging session with any other e-mail address, whether or not the recipient is also a Yoomba user. The service adds a button to e-mail interfaces allowing users to call or chat with anyone on their e-mail contact list.

But some users are complaining about how the service sends out e-mail messages to all of their contacts inviting them to use the service.

"It spammed my entire contact list.... I call that a 'virus,'" said one reader in an e-mail, who asked not to be named.

Another user had a similar experience. At the prompt that read "Here are your closest friends on Yoomba, let them know you are on," the user hit the "next" button.

"Of course those were not in fact my closest friends 'on' Yoomba, but rather my entire contact list, which it proceeded to spam," said the user in an anonymous posting to the Network World Web site. "How embarrassing. Needless to say, I uninstalled."

Yoomba CEO Elad Hemar defends the service, saying it doesn't send initiations to contacts without user approval.

"Yoomba identifies your closest friends [and puts a checkmark next to them for sending e-mails to]; you can always uncheck them," he says. "And you have to click a button" to send the e-mails.

Yoomba defines "closest friends" as the fifty contacts on a user's list that are communicated with most often.

"We give information to our users on things that are happening, we don't do things automatically behind the scenes," Hemar adds.

Another user believes the service should be clearer about sending e-mails to contacts.

"These guys put in this cute little feature where after install, it brings up a screen to add contacts. If you don't read carefully (or maybe even if you do ... I can't seem to get back to the screen) it spams all of your freaking contacts!!!," said the user in a posting. "Looks to me like it's just another IM / VOIP client, but with an auto-add-all-your-contacts-and-spam-them `feature.'

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Cara Garretson

Network World
Show Comments

Cool Tech

Toys for Boys

Family Friendly

Stocking Stuffer

SmartLens - Clip on Phone Camera Lens Set of 3

Learn more >

Christmas Gift Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?