Top 10: IT jargon you just love to hate

IT jargon is flooding your mailbox, laced liberally in sales presentations from vendors and in meetings with your CIO. Some of the jargon you understand, some you don't have a clue about and the other terms mean just the opposite of what you think they should.

We spoke to a collection of IT managers, architects and network managers and asked them which IT jargon bugs them the most.

1. Value add

"Value add means I now have to pay more for product due to a feature I'll probably never use," says Steve Olson, infrastructure manager for the Las Vegas Review-Journal in Nevada. Others on Olson's list are: "Reduced TCO is supposed to explain why their product costs more. 'New product framework' means I'll have to use all of a vendor's product line in order to make any one product work."

2. Solutions-oriented

"Solutions-oriented equals pay us for the software, maintenance, support and implementation services, because our product is too poorly documented to install it yourself," says Eric Kuzmack, IT architect at Gannett. Another of Kuzmack's peeves is: "Large value proposition, which equals very expensive," says Kuzmack. "I could go on, but I'd probably start using words that you can't print."

3. Web 2.0

"The latest, hottest jargon term seems to be 'Web 2.0,' which most people seem to think means there's a new Internet soon to be released," says Thomas Dugan, CIO of Recovery Networks in Philadelphia.

Dugan often finds himself stopping technical people in mid-rant to explain to the executives in the room what they really meant in normal English. "It's rarely as complicated as it sounds," says Dugan. "I wonder if technical folk believe that somehow when they speak that there's an automatic hyperlink to a Wikipedia page that explains what they mean."

4. Cost/benefit analysis

"I hate cost/benefit analysis, and not because they are not valuable, but because vendors have no idea what the real costs are and they use that to sell the product," says Jeff Machols, systems integration manager for CitiStreet. "If I have an admin that spends half his day doing function X and a product will eliminate that need, the vendor says 'See, we saved you half an FTE [full time employee], but I can't really eliminate that cost, so it's all fake numbers."

Join the newsletter!

Or
Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Deni Connor

Network World
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?