Saving storage for a rainy day? Bad idea, say analysts

Users always ask for more than they need

Whether it's to hold a table at a favorite restaurant, book a dream vacation or rent a car, making reservations usually pays off. But for storage and IT administrators feeling the squeeze of shrinking data center floor space and power constraints, the practice of departments "reserving" excess storage they may never actually need is becoming a major problem.

According to a new report by Forrester Research Inc., mismanagement of storage capacity can drag down utilization rates for block-based storage to as low as 40 percent. That problem can be exacerbated by factors compounding one another, including poor communication between the groups running storage and application owners, inefficient or overcompensating storage forecasting, and escalating volumes of data.

The study notes that for a storage department, the most visible measure of utilization is the amount of allocated capacity compared with available capacity. Bad habits can form when owners frequently ask for more storage than they presently need so it can be safely tucked away for future usage. Unfortunately, they seldom realize that the capacity has already been paid for and resides on continuously empty spinning disks that feast on power and cooling resources for no good reason.

"One group makes a forecast and asks for way more than they need, and they usually get it," said Andrew Reichman, an analyst at Cambridge, Mass.-based Forrester who authored the report. "Because storage has been very difficult to provision and fine-tune after the fact, IT environments have been forced to use a [paint] roller instead of a fine paintbrush to manage storage [allocation]."

While a capacity reclamation project is one option for recouping misappropriated storage, the process may cause more harm than good by disrupting applications. And it can sometimes prove difficult to retrieve excess space from owners hesitant to lose their existing storage cushion.

Storage analysts say that thin provisioning could potentially provide a remedy by helping to give application owners the illusion of reserving more storage than actually is given to them on the storage back end. By proactively reserving storage for individual applications only as needed, thin provisioning can have a dramatic effect on storage infrastructure efficiency and budget, said Steve Norall, an analyst at Hopkinton, Mass.-based Taneja Group.

"Thin provisioning is critical because it allows administrators to drive storage utilization rates higher and thus get better hard-dollar savings," said Norall. "Furthermore, it allows IT to defer purchases of new storage until they absolutely need it so they aren't spending a lot more upfront on storage capacity that will essentially be allocated to an application but not used.

"This is actually a critical issue that we're seeing in VMware environments, where people are doing server consolidation projects and need large upfront volumes but may only have 25 percent utilized [written to data]."

Still, as the Forrester report points out, thin provisioning is not without its share of risks. Factors such as potential application downtime, limitations with file storage, virtual server complexity and resource-hungry database deployments must all be taken into account before the technology is embraced, cautioned Reichman.

Announcements in May by large storage hardware vendors [such as EMC Corp.] and [Hitachi Data Systems Corp.] that they are incorporating thin-provisioning capabilities into their respective product road maps is lending much-needed credence to the technology's viability for the enterprise, storage analysts note.

Aside from Network Appliance Inc.'s FlexVols software, which concentrates on snapshots and file storage, native thin provisioning until recently has been typically delivered to the midmarket audience by smaller niche storage vendors such as Compellent, Lefthand Networks Inc., 3PAR Inc., Isilon Systems Inc. EqualLogic Inc. and DataCore Software Corp.

On Wednesday, DataCore will announce a free, 30-day trial of its thin-provisioning technology for download for anyone who wants to kick the tires on its storage management tools.

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Brian Fonseca

Computerworld
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