Skype: It's alive! Alive!

VoIP service back from the dead after two-day outage due to 'algorithm deficiency'

Skype announced late Friday that all users could now again log on to the voice-over-IP service, marking the end of an outage that affected millions and lasted more than 48 hours.

Villu Arak, the Skype spokesman who has been posting blackout updates, said: "The sign-on problems have been resolved."

According to user statistics gathered via an RSS feed provided by Skype, the number of users connected to the service climbed throughout Friday afternoon, from about 3 million at noon to more than 5.6 million shortly after 6:00 p.m. EDT, a sign that Skype was coming back to life.

Individual users, meanwhile, reported that they were able to reconnect to the service -- in some cases for the first time in almost two days -- and that their connections remained stable, even if the Skype client was often slow to respond.

Although Skype first confirmed the outage Thursday around 9 a.m. EDT, users writing on the company's own message forums began reporting problems connecting to the service as early as Wednesday afternoon. The company, a division of online auctioneer eBay Inc., has not provided details of the blackout's cause, saying only that it was due to a "deficiency in an algorithm within Skype networking software."

Speculation that the outage was caused by a distributed denial-of-service attack or by some previously planned maintenance that Skype conducted late Tuesday have been regularly quashed by the company. "No... attack was related to the current sign-on issues in any way," Arak wrote early Friday.

Users, while relieved that the VoIP and instant messaging service was again alive, continued to blast the Luxembourg-based company for disrupting their business and personal communications.

A user tagged as "free skypeout minutes," who claimed to work for a Swedish company already heavily reliant on Skype's for-a-fee services, got to the point. "All plans to incorporate Skype into more of our procedures are now on hold indefinitely."

Join the newsletter!

Or
Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Gregg Keizer

Computerworld
Show Comments

Essentials

Mobile

Sansai 6-Outlet Power Board + 4-Port USB Charging Station

Learn more >

Victorinox Werks Professional Executive 17 Laptop Case

Learn more >

Exec

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?