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Integrated Research releases enhanced PROGNOSIS® IP Telephony Assessor

  • 12 May, 2005 09:40

<p>Determining VoIP deployment deficiencies</p>
<p>Sydney – May 12, 2005 - Integrated Research (IRI), developer of PROGNOSIS Voice over IP (VoIP) and IP telephony management software, today announced the release of the enhanced version of its PROGNOSIS IP Telephony Assessor solution, which is specifically designed to assess network readiness for VoIP, particularly across multi-site organisations.</p>
<p>PROGNOSIS IP Telephony Assessor simulates actual VoIP traffic and records the effect on the network in real-time. It monitors call quality and highlights the limitations of current network devices to support IP telephony. Assessment is used to increase efficiency, ensure Quality of Service (QoS), and lower the cost of ownership of deploying IP telephony solutions into existing data networks. Essentially, pre-deployment assessment is the only way to guarantee a successful VoIP deployment.</p>
<p>“The importance of pre-deployment network assessment can’t be stressed enough,” said Kailem Anderson, product manager, Integrated Research. “Many of our recently acquired clients have specifically come to us looking for a solution to their IP telephony deployment problems. Fortunately, with our PROGNOSIS IP Telephony Manager solution we can provide the appropriate ongoing fault monitoring and troubleshooting support. However, the problems they encountered would not have occurred if pre-deployment assessment with PROGNOSIS IP Telephony Assessor had taken place and the need for on-going management was recognised earlier”.</p>
<p>PROGNOSIS IP Telephony Assessor is unique. Anderson explains, “It is the only true real-time assessment solution as it allows engineers to adjust a router’s quality of service and view the results instantly. With PROGNOSIS there is no need to wait for a report, decipher it, then guesstimate the next incremental change. “</p>
<p>New enhancements to PROGNOSIS IP Telephony Assessor include comprehensive, post-assessment reports that provide a straightforward summary of the network’s readiness for VoIP, and an in-depth technical evaluation. Reports are tailored for each role and responsibility, from the CEO to System Manager and technician, to understand what network balancing or upgrading is required to proceed with VoIP deployment.</p>
<p>David Wall, head of consultant engineering firm David Wall Enterprises, uses PROGNOSIS IP Telephony Assessor for all commissioned VoIP deployments and says, “A network assessment is crucial, no matter how simple the design seems. An assessment is cheap insurance, and goes a long way toward making sure the deployment is successful.</p>
<p>“If you're a consultant who does VoIP implementations for many customers, make network assessment part of your usual design process. Don't let your customers down by proceeding with a deployment before you've used an assessment to prove the effectiveness of your design. That way, you and your customer get the peace of mind that comes from having proven the capabilities of the network before making a big investment – or mistake”.</p>
<p>PROGNOSIS IP Telephony Assessor is also an important tool for ongoing monitoring, providing post-deployment capacity reporting to ensure the continued health of all network services.</p>
<p>“According to Jeffrey Snyder, the Chief Analyst of IP Telephony at Gartner Group, 85 percent of existing networks are not ready for IP telephony,” said Anderson. “With PROGNOSIS IP Telephony Assessor we can determine exactly what the deficiencies of those 85 percent of existing networks are, and then monitor the ongoing health of the network once the deficiencies have been addressed.”</p>
<p>- End -
About PROGNOSIS and Integrated Research Ltd
PROGNOSIS IP Telephony Management suite has met the Cisco AVVID (Architecture for Voice and Video Integrated Data) Partner Program test criteria for interoperability with Cisco CallManager 4.1, Cisco Unity 4.0, Cisco Call Manager Express 3.2 and Cisco Unity Express 1.1.2.</p>
<p>The Cisco AVVID Partner Program sets criteria for interoperability testing by independent third parties and enable leading product and services firms to deploy innovative business solutions. The program provides enterprise customers with information regarding Cisco AVVID partner products and services that an independent testing facility has tested and found to interoperate with Cisco networking technology.</p>
<p>PROGNOSIS is currently used to manage the world’s largest IP telephony implementations with over 100 customers.</p>
<p>Since 1988, Integrated Research has been a leading developer of real-time systems and application management solutions for high-availability distributed computing environments based on the proven PROGNOSIS architecture. The world’s largest bank, telecommunication company, stock exchange, computer hardware manufacture and ISP all rely on Integrated Research solutions – as do customers in more than 50 countries. Integrated Research is a publicly listed company (ASX:IRI) with offices in the USA, Europe and Australia.'</p>
<p>About David Wall Enterprises
David Wall is the chief consultant at David Wall Enterprises, a company of consulting engineers specialising in the interface between voice and data systems. The company has performed complicated network assessment, VoIP deployment, systems integration, reporting, and software development work for carriers, governments, and corporations worldwide. Among their specialties are the Intelligent Contact Manager (ICM), Internet Protocol Contact Center (IPCC), and Unity products of Cisco Systems. In a nutshell: David Wall Enterprises solves hard problems.</p>
<p>Media Contact:
Maggie Jacka
Kinetics Pty Ltd
+61 2 9976 6611</p>
<p>Belinda York
Marketing Director - Integrated Research
+61 2 9921 1565</p>

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