Premium mobile services need scrutiny: Coonan

Consumers need to know what they pay for

IT Minister Senator Helen Coonan announced that she will work with industry to better protect and inform consumers about mobile telephone premium service offerings, like ring tones and video clips.

During her keynote address at this year's Australian Mobile Telephone Association conference today, Coonan said while there are many service providers that are doing the right thing by consumers, "it would appear that there are some that could pull their socks up".

"I recognize that there are some consumers, particularly young people, who are still getting into difficulties regarding their use of mobile premium services," she said.

Coonan will take an active role in the review of the Mobile Premium Services Industry Scheme, to ensure it is addressing the concerns of the wider community, and will soon write to both the Australian Communications and Media Authority (ACMA) and the Communications Alliance.

"Whilst industry is to be congratulated for the measures it has taken to date, I am keen to work with industry to ensure that all consumers fully informed of their rights and know what they are signing up for when they request a premium service," she said.

In 2004, the federal government directed the ACMA to develop controls on access to content supplied via mobile phones, whether that content was supplied as a premium rate service or on proprietary content portals.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Rodney Gedda

Computerworld
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?