Internet companies sued over e-mail filtering patent

Google, Yahoo, AOL and Amazon are among those targeted

Google, Yahoo, AOL, Amazon.com, Borders Group and IAC/InteractiveCorp have been sued by Marshall, Texas-based Polaris IP for allegedly violating its patent for an "automatic message interpretation and routing system."

The lawsuit, filed Monday in the U.S. District Court for the Eastern District of Texas, asks for a jury trial, damages, attorneys' fees and a permanent injunction barring the companies from continuing to use the e-mail filtering system.

Polaris' patent, U.S. Patent No. 6,411,947, deals with a system that can analyze incoming user e-mails and decide whether they can be handled automatically or need to be sent to a customer service representative. According to court documents, the patent reads, in part: "The method for automatically interpreting an electronic message may also include the step of retrieving one or more predetermined responses corresponding to the interpretation of the electronic message from a repository for automatic delivery to the source."

The lawsuit claims that the Internet companies implemented this system in violation of Polaris' patent.

An attorney representing Polaris IP could not be reached for comment. Google could not be reached for comment. A Yahoo spokeswoman declined to comment on the ongoing litigation.

Last year, Polaris sued Kana Software Inc. for allegedly violating the same patent. The companies settled the case in March, and Kana agreed to license the technology from Polaris.

Join the newsletter!

Or
Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Linda Rosencrance

Computerworld
Show Comments

Essentials

James Cook University - Master of Data Science Online Course

Learn more >

Mobile

Sansai 6-Outlet Power Board + 4-Port USB Charging Station

Learn more >

Exec

Budget

Back To Business Guide

Click for more ›

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?