ACCC seeks injunction against e-commerce apps vendor

Three-year-old stoush resurrected as StoresOnline plans to return to Australia

The Australian Competition and Consumer Commission (ACCC) is seeking an urgent injunction to restrain US vendor, StoresOnline, from selling its e-commerce software in Australia.

StoresOnline had not fulfilled an undertaking under section 87B (s87B) of the Trade Practices Act, following a court action started in mid-2005, the ACCC said in a statement.

"The ACCC alleges that StoresOnline engaged in misleading and deceptive conduct in the promotion and sale of its home business e-commerce software packages," it said.

The watchdog wants to stop StoresOnline, trading as StoresOnline International and StoresOnline Inc, from selling and promoting its line of software in Australia until a court can decide whether the vendor had violated the Act.

StoresOnline planned to return to Australia to conduct another round of presentations to potential customers from October 15, it said.

"From early October 2006, following the settlement of the earlier proceedings, StoresOnline returned to Australia to run further presentations," the ACCC said.

"In the present proceedings, the ACCC alleges that StoresOnline contravened the s87B undertaking in various ways and occasions during those further presentations."

Justice Tamberlin of the Federal Court on October 5 made various orders about service of the proceedings on StoresOnline and will consider the ACCC's case on October 9 in Sydney.

The ACCC also wants StoresOnline to admit a contravention of the Act and seeks injunctions to ensure that s87B is complied with in future.

Also sought is a fine, compensating the Government for any financial benefit StoresOnline may have obtained by any breach, and an order directing StoresOnline to compensate anybody else who suffered loss or damage as a result.

According to a statement from the ACT Department of Fair Trading, StoresOnline allegedly got into strife by claiming that its software was easy to use even for users with no knowledge of computers or the Internet, that 24-hour support would be provided, that certain services were included for free, and that testimonials were unscripted, independent and spontaneous.

ACT Fair Trading director in 2006, Tony Brown, said at the time in a release that the allegations were based on complaints from members of the public which the Department had investigated.

"We warned people against attending the seminars. We were extremely concerned that people attending the seminars would be subjected to an intensive and persuasive sales pitch for a product that was unproven," Brown said.

"My investigators worked with ACCC personnel to find out the real story of StoresOnline."

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Show Comments

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?