Hartford Financial misplaces tapes with personal data

Warning follows loss of claims center backup tapes

The Hartford Financial Services Group has notified about 237,000 policy holders of a potential compromise of their personal data.

The warning followed the loss of three backup tapes containing the names, addresses, Social Security numbers and driver's license numbers of customers of the company's personnel lines claims center. The tapes were discovered to be missing on September 27.

So far, there is no evidence that the tapes were stolen or that the information has been misused, a company spokeswoman said. Hartford Financial Services has no idea if the tapes were misplaced while in transit to another location or if they went missing inside the company. But the information contained on them could only be read with "the use of sophisticated and expensive equipment," she added.

As a precaution, the company is offering a year's worth of free credit protection services from Equifax, the statement said, The services include credit monitoring, unlimited credit reports and US$20,000 in identity theft protection. Individuals who elect to implement credit freezes on their credit lines will also be eligible for a reimbursement of the costs associated with that freeze, the company said in a statement.

The Hartford breach is similar to scores of others in recent years involving the loss or theft of computers and media containing sensitive personal data. Security analysts have recommended that companies use encryption to mitigate potential data loss in such situations. Many companies that have been reluctant to do so because of cost concerns end up paying significantly more in notification and other costs when a breach occurs, analysts have previously noted.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Jaikumar Vijayan

Computerworld
Show Comments

Father’s Day Gift Guide

Brand Post

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Luke Hill

MSI GT75 TITAN

I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Laura Johnston

MSI GS65 Stealth Thin

If you can afford the price tag, it is well worth the money. It out performs any other laptop I have tried for gaming, and the transportable design and incredible display also make it ideal for work.

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?