Netuitive upgrades service-management software

Dashboard, real-time, service-level monitoring

Netuitive announced it has upgraded its business service-management software to allow IT managers to create custom dashboards, prioritize alarms and monitor IT services in real time.

Service Analyzer 2.0 uses Netuitive's self-learning performance-management technology to learn the normal behavior of customer environments and to alert IT when activity strays outside known patterns. Now the software application includes a multiview dashboard that features three roles within any organization: IT infrastructure, client experience and business impact. The dashboards present data collected in context, Netuitive officials say, which will help individuals more quickly assess the information to do their jobs.

Another feature enables IT managers to monitor predefined service-level objectives in concert with real-time performance data to help link IT infrastructure to business goals. IT managers with this version can define alarms to a more detailed level. For instance, the company's trusted-alarms technology lets IT managers categorize alarms based on severity, type, health and availability. And Netuitive added BSM topology views in this release, which the vendor says helps IT managers visualize the relationships among components working together to deliver a service.

"It's forward-looking to base BSM on learning the environment in real time rather than basing it on static policies," says George Hamilton, director of the Yankee Group's enabling technologies enterprise group. "Environments are more dynamic now and with virtualization in the mix that will become more important."

Netuitive says its software taps adapters into existing management platforms to speed product deployment and collects performance data from third-party applications from the likes of BMC, CA, HP and IBM -- all vendors Netuitive considers competition. Service Analyzer can run on managed devices that already have software agents installed on them, or it can collect data from the central management console that network managers use to distribute and configure agents.

Service Analyzer 2.0 is set to be generally available in mid-November, and pricing starts at US$1,000 per server and US$20,000 per service. Netuitive defines a service as composite applications such as online banking or payroll.

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Denise Dubie

Network World
Show Comments

Brand Post

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Aysha Strobbe

Microsoft Office 365/HP Spectre x360

Microsoft Office continues to make a student’s life that little bit easier by offering reliable, easy to use, time-saving functionality, while continuing to develop new features that further enhance what is already a formidable collection of applications

Michael Hargreaves

Microsoft Office 365/Dell XPS 15 2-in-1

I’d recommend a Dell XPS 15 2-in-1 and the new Windows 10 to anyone who needs to get serious work done (before you kick back on your couch with your favourite Netflix show.)

Maryellen Rose George

Brother PT-P750W

It’s useful for office tasks as well as pragmatic labelling of equipment and storage – just don’t get too excited and label everything in sight!

Cathy Giles

Brother MFC-L8900CDW

The Brother MFC-L8900CDW is an absolute stand out. I struggle to fault it.

Luke Hill


I need power and lots of it. As a Front End Web developer anything less just won’t cut it which is why the MSI GT75 is an outstanding laptop for me. It’s a sleek and futuristic looking, high quality, beast that has a touch of sci-fi flare about it.

Emily Tyson

MSI GE63 Raider

If you’re looking to invest in your next work horse laptop for work or home use, you can’t go wrong with the MSI GE63.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?