Microsoft fixes bug in Windows Live file-sharing service

Microsoft confirms, fixes bug in Windows Live FolderShare online file-sharing and storage service.

Microsoft confirmed it has fixed a bug in its online file storage and sharing service Windows Live FolderShare after users reported problems that the service was deleting files without user authorization.

Microsoft sent an e-mail to users Friday alerting them that it has fixed a bug that may have "accidentally moved" user files from their original folders into the FolderShare Trash folder, and that users should not delete files in Trash until they ensure they were meant to be deleted. It also advised users how to retrieve deleted files from the Trash folder.

A copy of the information sent to users has been posted on the FolderShare Web site.

In a Microsoft statement e-mailed by its public relations firm Monday, the company said it is working to assist users who have lost files on how to retrieve them. It also said that another online storage service that is also in beta, Windows Live SkyDrive, had not been affected by the bug.

Windows Live FolderShare, which allows users to store files online and then download and synchronize files to and between different devices and computers, is currently available in beta release.

Prior to being notified by Microsoft, users had been posting about the strange behavior of Windows Live FolderShare on a Microsoft online discussion board last week.

Microsoft also sent out a notification via the discussion board to let users know about the problem and how to handle it.

Even after Microsoft said the problem with moving files to the Trash had been fixed, users on the discussion board still were reporting buggy behavior from the service. Users noted that they were having trouble synchronizing files between computers and locating directories when using the service on Windows Vista.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Elizabeth Montalbano

IDG News Service
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?