Telstra raises dial-up charges for non loyal customers

Telstra is kicking off the new year with an overhaul of its BigPond Internet offerings, which includes increasing the price for dial-up Internet customers and broadband users.

Dial-up customers on the Essential plan will notice the difference, with Telstra trying to lock users into a twelve-month contract. Where customers currently pay $24.95 a month for unlimited hours, under the new plan users will need to sign a twelve-month contract to receive the same price. Customers on the Essential plan who continue to pay month-by-month will be charged an extra $4 a month for their freedom, taking the monthly cost to $28.95.

Telstra has simplified its dial-up plans, now offering only four which are broken up into two limited hour plans and two unlimited hour plans. Most notably, users can now logon to the Internet on a limited plan for $5.95 a month, a price decrease, which does not include free access to the helpdesk after the first month.

Broadband users haven't been left out of the pricing overhaul, with Telstra taking on a ‘pay for what you need' mantra, introducing a 1GB plan. According to Telstra, the majority of its customers use less than 1GB of data a month. Starting prices are $54.95 a month for cable and $59.95 a month for ADSL.

These new prices and plans for dial-up will take effect from 29 January. Broadband pricing changes will take effect from 1 February for new customers and 1 March for existing customers.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Natalie Hambly

PC World
Show Comments

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?