Netgear recalls faulty adapter

XE103 Powerline Ethernet Adapter recalled

Netgear is conducting a recall of its XE103 Powerline Ethernet Adapter after testing revealed circuitry malfunction that could cause the product to stop working and potentially overheat.

The recall only applies to countries that use 220-240 volt power outlets, which includes Australia, Europe and China.

The recall accounts for approximately 82,000 XE103 units.

Testing of the product revealed a malfunction of a semiconductor integrated circuit when used in these 220-240 volt environments.

The company claimed that it has not received any reports of personal injury or damage to property related to the malfunction.

"Although we do not know of any injury or damage caused by the affected Powerline Ethernet Adapter, the safety and satisfaction of our customers remain our top priorities," said Netgear CEO Patrick Lo.

Customers that own the XE103 adapter or are unsure what model they own can go online here and enter in the serial number located on the back of the product to check if it is the affected model.

Netgear will replace the XE103 with an updated model, the XEPS103 Powerline Adapter, free of charge including postage and handling.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?