Outlook gets contact management option

Outlook with Business Contact Manager gives users CRM capabilities

Microsoft has said it would offer a stand-alone version of Outlook 2007 that includes contact management for tracking customer relationships.

Previously, Outlook 2007 with Business Contact Management was available only as part of Office Small Business 2007, Office Professional 2007 and Office Ultimate 2007. The client software is aimed at small business users.

However, users that want to upgrade their current Outlook client, including those purchased with some Office 2007 versions, will have to pay US$150 to get the new standalone version.

Outlook with Business Contact Management was first introduced with Office 2003. The software lets users centralize customer data, including contact information, e-mail, phone calls, appointments, notes and documents.

With the 2007 version released late last year, users can now customize forms, fields and lists in order to track customers via specific data points.

The result is that Outlook 2007 with Business Contact Management provides a contact database that acts more like a relational database and less like a traditional flat file.

Microsoft also has added synchronization capabilities to support offline work in the 2007 version and a homepage feature that can be tailored to show customer information.

Users with Office Accounting 2007 also can merge customer contact information and financial history. The software also allows for tracking billable time on Outlook calendars and importing that data into Office Accounting's invoice and payroll features.

The software also lets users import contacts from Excel 2007, Office Access 2007, or Outlook 2007, and from third-party applications such as ACT!

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

John Fontana

Network World
Show Comments

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?