Law firm stop unsolicited mail with software-as-a-service

In-house solution severed communications for longer than 30 minutes

Sydney based law practice Law Partners Solicitors and Barristers (LPSB), has cleared network congestion and continual downtime by replacing its in-house Microsoft Outlook solution with hosted Exchange Server.

LPSB was established in 2003 and has six offices across NSW. E-mail is a primary means of communication between staff across sites, within offices and to it clients.

The practice replaced Microsoft Outlook with a hosted e-mail solution after it repeatedly crashed due to increased Internet usage.

LPSB managing partner Andrew Daniel said e-mail downtime served a critical blow to the company.

"When we had an issue we had to wait in a phone queue, sometimes for 30 minutes, and this was leading to decreased office productivity, which translates directly into decreased profits in our business," Daniel said.

"I knew that we had to look for an alternate solution as checking our e-mail was becoming slower and sending and receiving e-mails frequently failed.

"We conducted an analysis on the cost of implementing an in-house Microsoft Exchange server and discovered the initial setup cost for server and software would be between two to three thousand dollars and technical support and administration costs could be around $150 per hour."

LPSB switched to Microsoft Exchange Server 2003 through a software-as-a-service model after evaluating cost savings between in-house and hosted offerings.

The solution, hosted by Emantra, uses NetBox Blue spam, content and virus filtering,12 mailboxes and a Web control portal.

Daniel said the hosted Exchange solution has stopped network downtime and increased productivity.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Darren Pauli

Show Comments

Brand Post

Most Popular Reviews

Latest Articles


PCW Evaluation Team

Andrew Teoh

Brother MFC-L9570CDW Multifunction Printer

Touch screen visibility and operation was great and easy to navigate. Each menu and sub-menu was in an understandable order and category

Louise Coady

Brother MFC-L9570CDW Multifunction Printer

The printer was convenient, produced clear and vibrant images and was very easy to use

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?