IE8 balks at Windows Update

Testers need to click on 'Emulate IE7' button to grab patches

Internet Explorer 8, the just-previewed browser from Microsoft, blocks access to the company's Windows Update service, company representatives have confirmed.

Users who try to reach Windows Update with Internet Explorer 8 (IE8) Beta 1 are instead greeted with a message stating, "To use this site, you must be running Microsoft Internet Explorer 5 or later."

IE8 Beta 1 was released Wednesday after an unveiling at MIX08, the Web developer conference Microsoft hosted last week in Las Vegas. The preliminary version runs on Windows XP, Vista, Server 2003 and Server 2008.

Users were understandably confused when IE8 refused to call up Windows Update. "After updating my IE7 to IE8 today, I tried to update my Windows Vista by visiting the Windows Update Web site, but then I was redirected to an error page," said a user identified as zkyboy on a Microsoft support newsgroups. "Why? IS IE8 not the latest version browser?"

To reach Windows Update, IE8 Beta 1 users must click on the "Emulate IE7" button, which switches the new browser into IE7 mode. That requires a restart of IE8, however.

"Windows Update is updating their site to support IE8," said a Microsoft employee named Eric Law in a comment to an IE development team blog post last Thursday. "For now, click the Emulate IE7 Button, restart all IE windows, and visit [Windows Update]. Sorry for the inconvenience."

Computerworld confirmed that the IE7 emulation mode within IE8 allowed access to Windows Update.

Elsewhere, users have reported problems accessing or rendering other sites with IE8 Beta 1, including Facebook, Google Inc.'s Gmail and Microsoft's own Windows Live Mail.

Of course, quirks and bugs are common in beta software, a fact acknowledged by some who left comments on the IE development blog. "Reading a lot of those crash 'victims' above, I hate to say it, but this is a Beta," said a user labeled as IT_guy. "I would not be surprised to learn that they have a gazillion array of add-ons, toolbars and utilities blighting the browser. Those vendors are going to have to shape up and re-tool."

IE8 Beta 1 can be downloaded from Microsoft's site.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Gregg Keizer

Computerworld
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Matthew Stivala

HP OfficeJet 250 Mobile Printer

The HP OfficeJet 250 Mobile Printer is a great device that fits perfectly into my fast paced and mobile lifestyle. My first impression of the printer itself was how incredibly compact and sleek the device was.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?