Media releases are provided as is by companies and have not been edited or checked for accuracy. Any queries should be directed to the company itself.

SMB Technology Deploys Kaseya to Develop a Managed Service Business

  • 13 March, 2008 10:12

<p>Kaseya, a global provider of IT automation software for IT solution providers and public / private sector IT organisations, today announced that SMB Technology, a Melbourne-based IT service provider, has deployed the Kaseya solution to provide managed services to its customers in Australia.</p>
<p>The Kaseya Managed Service Edition is specifically designed for managed service providers (MSPs) who want a complete and integrated view into their customers’ IT environments. It will allow SMB Technology to maintain its customers’ networks remotely and automatically. Costs for travelling will be reduced dramatically. By proactively managing the network, SMB Technology will also be able to attend to customer requests in a timely manner and provide strategic advice so as to improve customer satisfaction.</p>
<p>“Kaseya provides us with an all-in-one integrated solution that helps address the increasing pressure from a growing customer base and operating costs that we are facing at present. As a cost-efficient tool for proactive system management, Kaseya will enable us to support a lot more customers without an increase in staffing,” David Benet, Director of SMB Technology. “The additional monitoring and automation capabilities are something I have been looking for a long time.”</p>
<p>Tim Dickinson, Country Manager of Kaseya Australia and New Zealand said, “We are delighted to see more and more service providers adopting the managed service business model. Kaseya continues to invest in technology and expand the feature set in our products. Our latest offering, Kaseya 2008 is the most comprehensive IT Automation solution in the market, which gives IT organisations and MSPs the tools they need to ensure IT services support the business.”</p>
<p>With its robust functionality and the dedicated local support team, Kaseya won over SMB Technology from several managed service solution providers. The Kaseya solution provides a raft of services, including PC remote control and support, patch management, end-point security, backup and disaster recovery, network monitoring and alerts, software upgrades and helpdesk and network policy enforcement with fully integrated reporting.</p>
<p>According to Benet, SMB Technology will work on fleshing out the initial services and pricing to offer to existing and new customers.</p>
<p><b>About SMB Technology</b><br/>
SMB Technology is a Melbourne-based IT service provider. It provides hardware and software sales, installation and integration services, traditional support services and managed services to its 15 customers in Australia. For more information, please visit</p>
<p><b>About Kaseya</b><br/>
Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organizations. Kaseya’s IT Automation Framework allows IT Professionals to proactively monitor, manage and maintain distributed IT infrastructure remotely, easily and efficiently with one integrated Web based platform. Kaseya’s technology is licensed on over three million machines worldwide. For a free 30 day trial of the Kaseya solution, please visit</p>

Most Popular

Brand Post

Shining a light on creativity

MSI has long pushed the boundaries of invention with its ever-evolving range of laptops but it has now pulled off a world first with the new MSI Creative 17.

Most Popular Reviews

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Latest Articles


PCW Evaluation Team

Tom Pope

Dynabook Portégé X30L-G

Ultimately this laptop has achieved everything I would hope for in a laptop for work, while fitting that into a form factor and weight that is remarkable.

Tom Sellers


This smart laptop was enjoyable to use and great to work on – creating content was super simple.

Lolita Wang


It really doesn’t get more “gaming laptop” than this.

Jack Jeffries


As the Maserati or BMW of laptops, it would fit perfectly in the hands of a professional needing firepower under the hood, sophistication and class on the surface, and gaming prowess (sports mode if you will) in between.

Taylor Carr


The MSI PS63 is an amazing laptop and I would definitely consider buying one in the future.

Christopher Low

Brother RJ-4230B

This small mobile printer is exactly what I need for invoicing and other jobs such as sending fellow tradesman details or step-by-step instructions that I can easily print off from my phone or the Web.

Featured Content

Product Launch Showcase

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?