Media releases are provided as is by companies and have not been edited or checked for accuracy. Any queries should be directed to the company itself.

SMB Technology Deploys Kaseya to Develop a Managed Service Business

  • 13 March, 2008 10:12

<p>Kaseya, a global provider of IT automation software for IT solution providers and public / private sector IT organisations, today announced that SMB Technology, a Melbourne-based IT service provider, has deployed the Kaseya solution to provide managed services to its customers in Australia.</p>
<p>The Kaseya Managed Service Edition is specifically designed for managed service providers (MSPs) who want a complete and integrated view into their customers’ IT environments. It will allow SMB Technology to maintain its customers’ networks remotely and automatically. Costs for travelling will be reduced dramatically. By proactively managing the network, SMB Technology will also be able to attend to customer requests in a timely manner and provide strategic advice so as to improve customer satisfaction.</p>
<p>“Kaseya provides us with an all-in-one integrated solution that helps address the increasing pressure from a growing customer base and operating costs that we are facing at present. As a cost-efficient tool for proactive system management, Kaseya will enable us to support a lot more customers without an increase in staffing,” David Benet, Director of SMB Technology. “The additional monitoring and automation capabilities are something I have been looking for a long time.”</p>
<p>Tim Dickinson, Country Manager of Kaseya Australia and New Zealand said, “We are delighted to see more and more service providers adopting the managed service business model. Kaseya continues to invest in technology and expand the feature set in our products. Our latest offering, Kaseya 2008 is the most comprehensive IT Automation solution in the market, which gives IT organisations and MSPs the tools they need to ensure IT services support the business.”</p>
<p>With its robust functionality and the dedicated local support team, Kaseya won over SMB Technology from several managed service solution providers. The Kaseya solution provides a raft of services, including PC remote control and support, patch management, end-point security, backup and disaster recovery, network monitoring and alerts, software upgrades and helpdesk and network policy enforcement with fully integrated reporting.</p>
<p>According to Benet, SMB Technology will work on fleshing out the initial services and pricing to offer to existing and new customers.</p>
<p><b>About SMB Technology</b><br/>
SMB Technology is a Melbourne-based IT service provider. It provides hardware and software sales, installation and integration services, traditional support services and managed services to its 15 customers in Australia. For more information, please visit www.smbtech.com.au.</p>
<p><b>About Kaseya</b><br/>
Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organizations. Kaseya’s IT Automation Framework allows IT Professionals to proactively monitor, manage and maintain distributed IT infrastructure remotely, easily and efficiently with one integrated Web based platform. Kaseya’s technology is licensed on over three million machines worldwide. For a free 30 day trial of the Kaseya solution, please visit http://www.kaseya.com/forms/download.php</p>

Most Popular

Cool Tech

Breitling Superocean Heritage Chronographe 44

Learn more >

SanDisk MicroSDXC™ for Nintendo® Switch™

Learn more >

Toys for Boys

Family Friendly

Panasonic 4K UHD Blu-Ray Player and Full HD Recorder with Netflix - UBT1GL-K

Learn more >

Stocking Stuffer

Razer DeathAdder Expert Ergonomic Gaming Mouse

Learn more >

Christmas Gift Guide

Click for more ›

Most Popular Reviews

Join the newsletter!

Error: Please check your email address.

Latest Articles

Resources

PCW Evaluation Team

Edwina Hargreaves

WD My Cloud Home

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

Walid Mikhael

Brother QL-820NWB Professional Label Printer

It’s easy to set up, it’s compact and quiet when printing and to top if off, the print quality is excellent. This is hands down the best printer I’ve used for printing labels.

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?