Does iPhone 2.0 have what it takes for the enterprise?

There are lingering doubts about security and Apple's readiness to deal with large corporations

More than a week after Apple introduced iPhone 2.0 beta software with Exchange e-mail and powerful security tools, there are lingering questions over whether it can gain wide acceptance inside corporations for mission critical needs.

An IT official at a major US bank Friday said that the case for iPhone 2.0 internal deployment looks "less optimistic" than when the announcement was first made on March 6. That comment came after the bank's IT officials got a thorough review of the 2.0 beta from Apple officials earlier this week, partly to see if federal security requirements imposed on banks can be satisfied, said the official, who asked not be named, citing bank policies.

The bank's review of 2.0 software is not complete, and the official would not elaborate.

Industry analysts agreed that iPhone 2.0 is filled with important features needed by corporate users. But some corporations, such as financial services firms and hospitals, have more demanding requirements, including US federal rules for protecting data.

At its announcement, Apple said Nike and Walt Disney, among others, would be adding more iPhone users with the 2.0 release in late June. But the announced users, so far, do not face some of the tight regulatory scrutiny of banks particularly, some analysts said.

"I'd call it [iPhone 2.0] enterprise lite," said one of those analysts, Nathan Dyer of Yankee Group in the US, during a conference call with reporters and IT managers. "In financial and health care sectors, you're not going to see a huge uptick. It's certainly not for everyone."

Clearly, some analysts disagree, including Michael Gartenberg at Jupiter Research, who said that when the CEO of a company buys an iPhone and wants to use it at work, "it becomes a defacto enterprise business tool." He added that the security in the iPhone "is certainly going to be good enough for most enterprises."

Apple officials would not respond to queries on this topic, referring a reporter to a Webcast of the iPhone 2.0 announcement.

The announcement includes many important security features, but there might be some small gaps that would pose problems for the toughest customers, some analysts said. Included with Exchange ActiveSync will be the ability to remotely wipe data off an iPhone that is lost or stolen. A Cisco Systems IPsec VPN also will provide encrypted access to private corporate networks.

But there is still the possibility, unlikely as it may be, that a user could drop an iPhone with data on its screen that can be intercepted by anyone. For that concern, IT managers could presumably set a function that requires re-authentication even after a very short lapse in time when the device is not used. However, it is not clear how that issue would be addressed, and Apple has not provided complete answers, analysts said.

Further, Kevin Coleman, a vice president of operations for Bluefire Security Technologies, questioned whether the device can wipe off data automatically after a certain amount of failed brute force authorization attempts.

Join the newsletter!

Error: Please check your email address.
Rocket to Success - Your 10 Tips for Smarter ERP System Selection
Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Matt Hamblen

Computerworld
Show Comments

Most Popular Reviews

Latest Articles

Resources

PCW Evaluation Team

Ben Ramsden

Sharp PN-40TC1 Huddle Board

Brainstorming, innovation, problem solving, and negotiation have all become much more productive and valuable if people can easily collaborate in real time with minimal friction.

Sarah Ieroianni

Brother QL-820NWB Professional Label Printer

The print quality also does not disappoint, it’s clear, bold, doesn’t smudge and the text is perfectly sized.

Ratchada Dunn

Sharp PN-40TC1 Huddle Board

The Huddle Board’s built in program; Sharp Touch Viewing software allows us to easily manipulate and edit our documents (jpegs and PDFs) all at the same time on the dashboard.

George Khoury

Sharp PN-40TC1 Huddle Board

The biggest perks for me would be that it comes with easy to use and comprehensive programs that make the collaboration process a whole lot more intuitive and organic

David Coyle

Brother PocketJet PJ-773 A4 Portable Thermal Printer

I rate the printer as a 5 out of 5 stars as it has been able to fit seamlessly into my busy and mobile lifestyle.

Kurt Hegetschweiler

Brother PocketJet PJ-773 A4 Portable Thermal Printer

It’s perfect for mobile workers. Just take it out — it’s small enough to sit anywhere — turn it on, load a sheet of paper, and start printing.

Featured Content

Product Launch Showcase

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?