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More Choice Available for Companies Looking to Benchmark IT as IDC and ET Business Solutions Launch Joint Initiative

  • 11 April, 2008 11:21

<p>SYDNEY, 10 April 2008, IDC Australia has expanded its range of services by launching a national ICT benchmarking initiative.</p>
<p>IDC and ET Business Solutions headed by Eugene Talasch have combined over 40 years of experience to form Benchmarking Solutions, a partnership that will deliver analysis and clear and concise recommendations for companies looking to review their IT spending and the efficiency as well as effectiveness with which services are delivered.</p>
<p>“With constant pressure to reduce IT spending and increased competition in the market, it is now more important than ever to measure the costs and efficiency of IT performance,” said Graeme Muller, managing director of IDC Australia.</p>
<p>“The most important consideration for a company looking to benchmark is the quality of data used for the comparison and the methodology employed to provide clients with concrete and accurate observations and recommendations. Benchmarking Solutions has access to a high-level of comprehensive data through IDC’s network resulting in a more accurate benchmark and giving greater value to the company,” added Muller.</p>
<p>“Organisations have matured and no longer look after the financial aspect only, they understand that processes and procedures drive the cost of delivering services”, added Eugene Talasch, “we have tested our methodology over the last couple of years, and the feedback from our customers is phenomenal, the renewal rate is over 75%.”</p>
<p>Benchmarking Solutions provides analysis and recommendations which go far beyond what is typically delivered by a benchmark and organisations appreciate the fact that we give tactical and strategic direction and a complete understanding of its IT performance.</p>
<p>“Benchmarking Solutions provides a company with an understanding of where they are positioned and gives an insight on possible ways to reduce IT costs. It also helps a company make informed decisions on making IT improvements and gives a clearer understanding on the value suppliers are bringing to a company,” said Muller.</p>
<p>“We are very encouraged by our clients feedback, indicating that what we deliver is of high value and shows an organisation where they are when compared with their peers, in terms of cost/price, processes, productivity, service levels and contractual maturity,” said Talasch.</p>
<p>For further information, visit www.idc.com/benchmarking.</p>
<p>For more information please contact Sally Taylor-Phillips, Marketing Communications Manager, IDC Australia on 02 9925 2234 or e-mail staylorphillips@idc.com.</p>
<p>About IDC
IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 900 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 90 countries worldwide. For more than 43 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting www.idc.com or www.idc.com.au.</p>

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